Help and Support

My VIP Care and Support Center

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Call Us
Customer Service

0825 10 00 80

(0,18 EUR TTC/min)
Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

Private Customer

0809 400 213

Free service + call price

Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
Dec 25
New Year's Day
Jan 1
Apr 18
Labor day
May 1
May 8, 1945
May 8
Thursday of the Ascension
May 26
Pentecost Monday
Jun 6
National Day
Jul 14
Aug 15
All Saints' Day
Nov 1
Armistice 1918
Nov 11
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Hours of Operation
Hours of Operation
Customer Service
Monday – Friday: 8:00 AM - 7:00 PM
Saturday: 8:30 AM - 1:30 PM
Sunday: Closed
DHL Office
DHL Office
DHL International Express (France) SAS
Immeuble Le Mermoz
53 Avenue Jean Jaurès
CS 80014

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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