Help and Support

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Customer Service
For any type of request regarding an express delivery, our Customer Service is at your disposal (Shipping, tracking, or other inquiries) by phone or via LiveChat on WhatsApp:
Individuals
Phone
Professionals
More Call Options
More Call Options

Customs Service
Customs clearance inquiries.
01 79 51 74 25
(Free call, price of a local call)

Duties and Taxes Service
Questions for duties and taxes payment for deliveries in France.
04 26 70 02 43
(Free call, price of a local call)

Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Easter
Apr 21
Labor Day
May 1
May 8, 1945
May 8
Thursday of the Ascension
May 29
Pentecost Monday
Jun 9
National Day
Jul 14
Assomption
Aug 15
All Saints' Day
Nov 1
Armistice 1918
Nov 11
Christmas
Dec 25
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Holidays
Hours of Operation
Hours of Operation
Monday – Friday: 8:00 AM - 6:00 PM
Saturday: 8:30 AM - 1:30 PM
Sunday: Closed
DHL Office
DHL Office
DHL International Express (France) SAS
Immeuble Le Mermoz
53 Avenue Jean Jaurès
CS 80014
93351 LE BOURGET CEDEX

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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