Surcharges

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
Surcharge
Description
How We Charge
Cost
Dangerous Goods
Full Dangerous Goods
Supporting goods classified as 2, 4, 6, 8 and 9 according to IATA regulations.
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Under some circumstances, DHL can carry acceptable quantities of dangerous goods or hazardous materials. Packages containing dangerous goods or hazardous materials will be assessed a service charge.
Per Shipment
64.00 GBP
Excepted Quantities
We can only transport a certain amount of dangerous goods.
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This fixed surcharge is applied per shipment when the handling and transportation of shipments involves substances and commodities that are in Excepted Quantities in compliance with IATA Dangerous Goods Regulations.
Per Shipment
4.00 GBP
Dry Ice UN1845
Does the shipment need to stay frozen?
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A service charge will be applied for the handling and transportation of Dry Ice UN1845, which is used as a freezing agent for non-dangerous goods.
Per Shipment
8.00 GBP
Consumer Goods
Items like perfumes and prescription medicine intended for retail.
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A surcharge applies to shipments containing consumer goods (such as perfumes, aftershaves, aerosols, nail varnishes and prescription medicines as covered by the IATA ID8000 section) that are packed in a form intended for retail sale and shipped to private individuals.
Per Shipment
17.00 GBP
Limited Quantities ADR
You'll need a unique label for this shipment.
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A surcharge is applied per shipment when the ground handling and transportation of shipments involves substances and commodities that are in Limited Quantities.

In compliance with ADR regulations and which are restricted from air transportation. Such dangerous goods are restricted to no more than 30kg per piece and are accepted from approved Shippers only.

Per Shipment
16.00 GBP
Lithium Batteries, Section II
Did you know batteries are classified as dangerous goods?
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A surcharge may apply per shipment when the handling and transportation of shipments involves Lithium Ion or Lithium Metal batteries.

Compliant with the appropriate IATA Packing Instructions 966, 967, 969 and 970, Section II.

Per Shipment

PI966, PI969 - 4.00 GBP

 

PI967, PI970 - No Charge

Lithium Batteries (Ion PI965)
How do you plan on packing the batteries inside the box?
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Under some circumstances, for approved shippers only, DHL can carry acceptable quantities of certain dangerous goods or hazardous materials.

A service charge will be assessed on each shipment containing loose Lithium Ion batteries (PI-965, Section II). Such shipments must be compliant with the appropriate IATA Packing Instructions.

Per Shipment
64.00 GBP
Biological Substances
We transport blood samples safely.
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Applies when the handling and transportation of DHL Medical Expess shipments involves Biological Substances Category B (UN3373) packed in compliance with IATA Packing Instruction 650 or for genetically modified organisms/microorganisms as per UN3245.
Per Shipment
No Charge
Remote Area Services
Remote Area Delivery
Some locations require our couriers to make a special trip.
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This surcharge applies when a shipment is collected from, or delivered to a location that is distant or difficult to serve.
 
Applies to domestic and international shipments.
Per Shipment
17.50 GBP per shipment or 0.35 GBP per kg, if higher
Remote Area Pickup
We'll go out of our way to make a pickup for you!
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This surcharge applies when a shipment is collected from, or delivered to a location that is distant or difficult to serve.
 
Applies to domestic and international shipments.
Per Shipment
17.50 GBP per shipment or 0.35 GBP per kg, if higher
Security Services
Elevated Risk
Because people need things all the time.
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A surcharge is applied when shipping to a destination country, DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism.
 
Countries affected: Afghanistan, Iraq, Libya, Mali, Niger, Sudan, Syria and Yemen
Per Shipment
17.50 GBP
Restricted Destination
Some locations require the highest level of approvals.
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A surcharge applies when shipping to a destination country that is subject to trade restrictions imposed by the UN Security Council.
 
Countries affected: Central African Republic, Democratic Republic of the Congo, Iran, Iraq, North Korea, Libya, Somalia, Syria and Yemen
Per Shipment
25.00 GBP
Exporter Validation
This shipment requires additional authorisation.
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A surcharge applies when shipping to a destination country that is subject to trade restrictions imposed by the European Union.
 
Countries affected: Afghanistan, Belarus, Myanmar, Zimbabwe and Lebanon
Per Shipment
25.00 GBP
Data Correction
Address Correction
Our priority is to get your shipment into the right hands.
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This fixed surcharge is applied to any shipment that has an incorrect delivery address at the time of pickup and the delivery cannot be fulfilled after making efforts at the destination to determine the correct address.
 
Applies to domestic and international shipments.
Per Shipment
9.00 GBP
Data Entry
The benefit of centralised data is on-time deliveries.
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This fixed surcharge applies for each shipment consigned with non-electronic, paper based manual waybills.

Electronic shipping documentation incurs no additional charges.

Per Shipment
4.50 GBP
Non-Standard Shipments
Overweight Piece
Planes are huge, but they still have a weight limit.
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A fixed surcharge is applied to every piece, including a pallet that exceeds a scale or volumetric weight of 70kg.
 
Applies to domestic and international shipments.
Per Piece
70.00 GBP
Oversize Piece
Special arrangements are made for large pieces.
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This fixed surcharge applies to every piece, including a pallet, with a single dimension in excess of 120cm.
 
Applies to domestic and international shipments.
Per Piece
70.00 GBP
Non-Stackable Pallet
We'll make room for the unique pallet.
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This fixed surcharge is applied to every pallet within a shipment that cannot be stacked, either on request by the shipper, or because of its shape, content or packaging.
 
Applies to domestic and international shipments.
Per Piece
130.00 GBP
Changes in fuel prices result in fluctuating costs for the transport industry, necessitating a variable fuel surcharge which may rise, fall or be removed, in line with movements in fuel prices.
International Time Definite and Domestic Express 9:00 and Express 12:00
Month
Surcharges
December 2020
11.75%
November 2020
11.50%
October 2020
12.25%
Regional Day Definite and Time Definite Domestic close of business
Month
Surcharges
December 2020
7.50%
November 2020
7.50%
October 2020
7.75%
More About Fuel Surcharge
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The fuel surcharge for International Time Definite and Domestic Express 9:00 and Express 12:00 will be based on the monthly average spot prices for US Gulf Coast (USGC) kerosene-type jet fuel, as reported by the U.S. Department of Energy.
The fuel surcharge for Day Definite and domestic close of business services will be based on the most suitable national measure of diesel fuel prices. The surcharge is linked to the consumer price in Euros of diesel fuel inclusive of duties and taxes and published here. Within Europe this is measured by the European Commission Directorate General for Energy and Transport and published in the Oil Bulletin.
There will be a two month lag in the application of the index. For example, the monthly average price for fuel in January is used to determine the applicable surcharge for March. This is due to the release dates of the spot pricing data.
The fuel surcharge applies to transportation charges on all services and to the following surcharges (where applicable):
  • Saturday Delivery
  • Saturday Pickup
  • Elevated Risk
  • Emergency Situation
  • Remote Area Delivery
  • Remote Area Pickup
  • Dedicated Pickup
  • Dedicated Delivery
  • Residential Address
  • Overweight Piece
  • Oversize Piece
  • Non-Stackable Pallet
DHL Express reserves the right to change the fuel surcharge index and table with or without notice. Both the amount and duration of the surcharge will be determined at DHL's sole discretion.
Jet Fuel Index (USD per gallon)
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At least
But Less Than
Surcharge
$0.52
$0.55
7.50%
$0.55
$0.58
7.75%
$0.58
$0.61
8.00%
$0.61
$0.64
8.25%
$0.64
$0.67
8.50%
$0.67
$0.70
8.75%
$0.70
$0.73
9.00%
$0.73
$0.76
9.25%
$0.76
$0.79
9.50%
$0.79
$0.82
9.75%
$0.82
$0.85
10.00%
$0.85
$0.88
10.25%
$0.88
$0.91
10.50%
$0.91
$0.94
10.75%
$0.94
$0.97
11.00%
$0.97
$1.00
11.25%
$1.00
$1.03
11.50%
$1.03
$1.06
11.75%
$1.06
$1.09
12.00%
$1.09
$1.12
12.25%
$1.12
$1.15
12.50%
$1.15
$1.18
12.75%
$1.18
$1.21
13.00%
$1.21
$1.24
13.25%
$1.24
$1.27
13.50%
$1.27
$1.30
13.75%
$1.30
$1.33
14.00%
$1.33
$1.36
14.25%
$1.36
$1.39
14.50%
$1.39
$1.42
14.75%
$1.42
$1.45
15.00%
$1.45
$1.48
15.25%
$1.48
$1.51
15.50%
Diesel Fuel Index
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Diesel Fuel Price (Euro per 1000 litres)
At least
But Less Than
Surcharge
€ 0
€ 250
0.00%
€ 250
€ 400
0.50%
€ 400
€ 500
1.00%
€ 500
€ 600
1.50%
€ 600
€ 650
1.75%
€ 650
€ 700
2.00%
€ 700
€ 720
2.25%
€ 720
€ 740
2.50%
€ 740
€ 760
2.75%
€ 760
€ 780
3.00%
€ 780
€ 800
3.25%
€ 800
€ 820
3.50%
€ 820
€ 840
3.75%
€ 840
€ 860
4.00%
€ 860
€ 880
4.25%
€ 880
€ 900
4.50%
€ 900
€ 920
4.75%
€ 920
€ 940
5.00%
€ 940
€ 960
5.25%
€ 960
€ 980
5.50%
€ 980
€ 1,000
5.75%
€ 1,000
€ 1,020
6.00%
€ 1,020
€ 1,040
6.25%
€ 1,040
€ 1,060
6.50%
€ 1,060
€ 1,080
6.75%
€ 1,080
€ 1,100
7.00%
€ 1,100
€ 1,120
7.25%
€ 1,120
€ 1,140
7.50%
€ 1,140
€ 1,160
7.75%
€ 1,160
€ 1,180
8.00%
€ 1,180
€ 1,200
8.25%
€ 1,200
€ 1,220
8.50%
€ 1,220
€ 1,240
8.75%
€ 1,240
€ 1,260
9.00%
€ 1,260
€ 1,280
9.25%
€ 1,280
€ 1,300
9.50%
€ 1,300
€ 1,320
9.75%
€ 1,320
€ 1,340
10.00%
€ 1,340
€ 1,360
10.25%
€ 1,360
€ 1,380
10.50%
€ 1,380
€ 1,400
10.75%
€ 1,400
€ 1,420
11.00%
€ 1,420
€ 1,440
11.25%
€ 1,440
€ 1,460
11.50%
€ 1,460
€ 1,480
11.75%
€ 1,480
€ 1,500
12.00%
€ 1,500
€ 1,520
12.25%
€ 1,520
€ 1,540
12.50%
€ 1,540
€ 1,560
12.75%
€ 1,560
€ 1,580
13.00%
€ 1,580
€ 1,600
13.25%
€ 1,600
€ 1,620
13.50%
€ 1,620
€ 1,640
13.75%
€ 1,640
€ 1,660
14.00%
€ 1,660
€ 1,680
14.25%
€ 1,680
€ 1,700
14.50%
€ 1,700
€ 1,720
14.75%
€ 1,720
€ 1,740
15.00%
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