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Our Digital Assistant is available 24/7 to answer your questions.
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Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Hours of Operation
Customer Service Opening Hours
Monday – Friday: 07:30 – 20:00
Saturday: 08:00 – 14:00
Sunday: Closed
Holiday Schedule
Holiday Schedule
We're closed on these holidays.
New Year's Day (substitute day)
Jan 3
Good Friday
Apr 15
Easter Monday
Apr 18
Early May bank holiday
May 2
Spring bank holiday
Jun 2
Platinum Jubilee bank holiday
Jun 3
Summer bank holiday
Aug 29
HM Queen Elizabeth II’s
State Funeral
Sep 19
Boxing Day
Dec 26
Christmas Day (substitute day)
Dec 27
DHL Head Office
DHL Head Office
Southern Hub
Unit 1, Horton Road

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No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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