Log your invoice queries on MyBill or complete the form below and a Customer Accounting Advisor will be in touch. Please note that all invoice queries must be reported within 30 days of the invoice date.

If we cannot resolve your query immediately, we will endeavor to resolve it within 5 working days. Please note that more complex queries may take a little longer to resolve.

Alternatively please contact us on 0344 248 0777. Our opening times are 9:00 – 17:30 Monday – Friday, excluding bank holidays.