With MyBill, you can also request back up documentation to be sent with your invoices using a feature called Proactive Paperwork Attachment (PPA).
What is PPA?
DHL will send you supporting documentation with your invoices, such as waybill copies and Customs documents. The supporting documentation will be sent to the email addresses assigned in MyBill and multiple users can be registered for this service.
Benefits of PPA
- Receive supporting paperwork by email or sFTP at the same time as your invoices for faster reconciliation
- PPA is available for both Duty invoices (Duty Taxes Unpaid) and Freight invoices (inclusive of Duty Taxes Paid)
If you would like PPA enabled in MyBill, please email us to get these features added to your account.
|Deferment Account Queries|
|Invoice Enquiries for other DHL Business Divisions|
|Contact DHL Express Customer Accounting|
DHL International (UK) Ltd
Unit 1, Horton Road
Tel: 0344 248 0777
Email: Invoice Enquiries
Please email your remittance advice to DHL International (UK) Ltd
Non-account customers should contact Customer Service for all enquiries.
Shipper's reference order
Separate invoice per destination
Separate invoice per product