Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardized services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Export Declaration
Exporting goods being subject to additional controls
Show More
Show Less
Export Declaration
An export declaration is required for shipments exceeding a value threshold. May also apply for shipments containing controlled commodities or exceeding a specific weight threshold.
Per Shipment
IDR 150,000
Bonded Transit
Shipping under customs bond
Show More
Show Less
Bonded Transit
Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond.
Per Shipment
IDR 150,000
Multiline Entry
Importing shipments containing multiple commodities
Show More
Show Less
Multiline Entry
Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.
Per Line
IDR 25,000
Temporary Import Export
Have DHL arrange a temporary import or export
Show More
Show Less
Temporary Import Export
At Customer's request DHL facilitates the temporary import/export of goods by submitting required documents such as an ATA Carnet and adhering to required clearance procedures as specified by Customs.
Per Shipment
IDR 650,000
Customs Process
Non-Routine Entry
Goods excluded from standard clearance
Show More
Show Less
Non-Routine Entry
Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination customs authorities, or due to other regulatory requirements are excluded from routine clearance on a consolidated manifest and thus require clearance under an individual entry form.
Per Shipment
IDR 165,000
Bonded Storage
When the shipment cannot be released by customs
Show More
Show Less
Bonded Storage

Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork.

Charges take effect after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and tax payer.

Per Shipment
Per Day
After 3 Calendar Days
IDR 5,300 and IDR 2,650 per kg
Permits and Licenses
We facilitate the license filing process.
Show More
Show Less
Permits and Licenses
To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. 
Per Shipment
IDR 733,500
Clearance Processing
A fee for shipment clearance processing
Show More
Show Less
Clearance Processing
Applies in selected countries where additional cost is incurred for importing shipments in alignment with government agency requirements.
Per Shipment
IDR 163,000
Customs Support
Disbursement
Accelerate clearance with a disbursement agreement
Show More
Show Less
Disbursement

DHL will accelerate the customs clearance process making prompt payment of duty and tax charges relating to a shipment, while the receiver defers payment until an agreed date.

Contractual agreement required.

Per Shipment
IDR 160,000 or 2.50% of the fiscal charges, if higher
Advance Payment
The receiver can be billed for customs charges
Show More
Show Less
Advance Payment
This default service covers any import of a non-document shipment for which DHL has used its own credit line with customs to advance or guarantee the payment of duties, taxes or regulatory charges on behalf of importers and consumers with whom DHL has no contract.
Per Shipment
IDR 160,000 or 2.50% of the fiscal charges, if higher
Broker Notification
Designate your preferred Broker
Show More
Show Less
Broker Notification

At the importer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed.

DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.

Per Shipment
IDR 350,000
Release to Broker
Shipment cleared and delivered by your broker of choice
Show More
Show Less
Release to Broker
At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.
Per Shipment
IDR 550,000

Other Government Agency

When importing goods being subject to additional controls
Show More
Show Less
Other Government Agency
At request, DHL will arrange the completion of Veterinary, Health or Phytosanitary controls at the First Point of Entry in a country or a Customs Union, typically required when importing animal products, plants, seeds, or pharmaceutical products.
Per Shipment
IDR 350,000
More About Customs Services
More About Customs Services
  • DHL will prepay and charge back for government required certificate fees.
  • Shipments booked with Duty Tax Paid (DTP) service may be subject to additional clearance charges. Where applicable these will be billed to the DTP shipper. These charges may include but are not limited to:

    • Non-Routine Entry
    • Customs Physical Intervention
    • Permits and Licenses
    • Bonded Storage
    • Multiline Entry
    • Clearance Processing
Back to Top