Help and Support
My VIP Care and Support Center
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Call Us
Customer Service
0800-1-333-333 (Toll-Free)
Questions and support for shipment status, delivery and courier pickups.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Track with WhatsApp
Technical support online
No need to call. You can simply raise a request to our technical support team or use online chat.
Holiday Hours
We're closed on these holidays.
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New Year 2026
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Jan 1
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Ascension of Muhammad SAW
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Jan 16
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Chinese New Year 2577 Kongzili
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Feb 17
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Nyepi (Saka New Year 1947)
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Mar 19
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Eid al-Fitr 1477 H
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Mar 21-22
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!
Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!