DHL Express

Help and Support

My VIP Care and Support Center

Email Us
How Can We Help?
Tracking
Customer Service
Sales
Billing
Claims
  
Complaint? Compliment?
Go straight to the top and tell Evgeniy Bagdashkin, Country Manager of DHL Express Kazakhstan
Go Straight to the Top!
More Email Options
More Email Options

General Shipping
Billing/Accounting

Whatsapp
Chat with Us on WhatsApp
Our WhatsApp Digital Assistant is available 24/7 to track your shipments and answer your questions. Simply add the DHL Express WhatsApp number +77750588058 to your phone contacts and start a WhatsApp chat!
Chat With Us
Our Digital Assistant is available 24/7 to answer your questions.
Chat Now!
Call Us
Customer Service

+7 727 2588588

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options
Customer Service: +7 727 2-588-588
Import/Export department: +7 727 2-590-003
IT department: +7 727 2-584-639
Commercial department: +7 727 2-590-004
Billing/Accounting: +7 727 2-583-848
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year
Jan 1 - 2
International Women's Day
Mar 8
Nauryz Meiramy
Mar 21 - 23
Unity of the Nations of Kazakhstan
May 1
Day of the Country Defender
May 7
Victory Day
May 9
Capital City Day
Jul 6
Kurban Ait
Jul 19
Constitution Day of the Republic of Kazakhstan
Aug 30
Republic Day
Oct 25
​​​​​​​​​​​​​​Independence Day
Dec 16
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Holidays
Hours of Operation
Hours of Operation
Monday – Friday: 8:00 a.m. - 9:00 p.m.
Saturday: 10:00 a.m. - 3:00 p.m.
Sunday: Closed
DHL Office
DHL Office
DHL Express Kazakhstan
Headquarter
Almaty, Nursultan Nazarbayev ave. 100/2, business-park “PRIME”
Fax: +7 727 2-584-358

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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