DHL Express

Surcharges

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
Surcharge
Description
How We Charge
Cost
Dangerous Goods
Full Dangerous Goods
Shipping Dangerous Goods
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Full Dangerous Goods
A surcharge is applied per shipment when the transportation of shipments involves handling substances and commodities classified as fully regulated in accordance with the IATA Dangerous Goods Regulations.

Contractual agreement required.
Per Piece
€80.00
Excepted Quantities
Shipping Dangerous Goods in Excepted Quantities
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Excepted Quantities
This fixed surcharge is applied when the handling and transportation of shipments involves substances and commodities that are in Excepted Quantities in compliance with IATA Dangerous Goods Regulations.

Contractual agreement required.
Per Piece
€5.00
Dry Ice UN1845
When cool is not cold enough
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Dry Ice UN1845
A surcharge is applied when the transportation of shipments involves handling Dry Ice UN1845 as a freezing agent for non-dangerous goods such as diagnostic specimens.

Contractual agreement required.
Per Piece
€10.00
Consumer Goods
Packages containing perfumes and prescription medicine intended for retail.
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Consumer Goods
A surcharge is applied for shipments containing consumer goods such as perfumes, aftershaves, aerosols, nail varnish and prescription medicines as covered by the IATA ID8000 section and packed in a form intended for retail sale and shipped to private individuals (B2C).

Contractual agreement required.
Per Piece
€20.00
ADR Load Exemption
Shipping Dangerous Goods in packages by road.
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ADR Load Exemption
A charge applies when the total quantity of dangerous goods carried in packages by a road-based 'transport unit' e.g. a van, lorry, or trailer exceed the limits set by ADR and defined for transport under Limited Quantity regulations.

Contractual agreement required.
Per Shipment
€80.00
Limited Quantities
Shipping Dangerous Goods by road.
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Limited Quantities

A surcharge is applied per shipment when the ground handling and transportation of shipments involves substances and commodities that are in Limited Quantities.

In compliance with ADR regulations and which are restricted from air transportation. Such dangerous goods are restricted to no more than 30kg per piece and are accepted from approved Shippers only.

 
Contractual agreement required.
Per Shipment
€20.00
Lithium Batteries (with Equipment) - Lithium Ion PI966, Section II, Lithium Metal PI969, Section II
Shipping lithium batteries with equipment
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Lithium Batteries (Loose) - Lithium Ion PI965, Section II, Lithium Metal PI968, Section II

Lithium Ion PI 966, Section II

A service charge will be assessed on Lithium Ion batteries with equipment. Packaging must be compliant with the appropriate IATA Packing Instruction 966, Section II and are accepted from approved shippers only.

Lithium Metal PI969, Section II

A service charge will be assessed on Lithium Metal batteries with equipment. Packaging must be compliant with the appropriate IATA Packing Instruction 969, Section II and are accepted from approved shippers only.
Per Piece
€5.00
Lithium Batteries (in Equipment) - Lithium Ion PI967, Section II, Lithium Metal PI970, Section II
Shipping lithium batteries in equipment
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Lithium Batteries (with Equipment) - Lithium Ion PI966, Section II, Lithium Metal PI969, Section II

Lithium Ion PI967, Section II

Shipments containing Lithium Ion batteries in equipment are accepted only in compliance with the approriate IATA Packing Instruction 967, Section II.

Lithium Metal PI970, Section II

Shipments containing Lithium Metal batteries in equipment are accepted only in compliance with the approriate IATA Packing Instruction 970, Section II.

DHL reserves the right to reject shipments known or suspected to contain defective or damaged batteries.
Per Shipment
No Charge
Biological Substances
Shipping biological substances
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Biological Substances
Shipments containing Biological Substances Category B (UN3373) or genetically modified organisms as per UN3245 are only accepted in combination with DHL Medical Express.

Contractual agreement required.
Per Shipment
No Charge
Shipping Lithium Batteries
Remote Area Services
Remote Area Delivery
When shipping to a remote area
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Remote Area Delivery
This surcharge applies when a shipment is delivered to a location that is distant or difficult to serve.
 
Applies to domestic and international shipments.
Per Shipment
Internaltional - 11,000.00 Tenge or 550.00 Tenge per kilo, if higher
Domestic - 6,000.00 Tenge or 1,200.00 Tenge per kilo, if higher
Remote Area Pickup
Importing shipments from remote pickup locations
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Remote Area Pickup
This surcharge applies when an import shipment is collected from a location that is distant or difficult to serve.
 
Applies to domestic and international shipments.
Per Shipment
11,000.00 Tenge or 550.00 Tenge per kilo, if higher
Check for Remote Locations
Security Services
Elevated Risk
Countries where DHL operates at elevated risk.
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Elevated Risk
A surcharge is applied when shipping to or importing from a destination country, DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism.
 
Countries affected (subject to change): Afghanistan, Iraq, Libya, Somalia, Mali, Niger, Sudan, Syria, Ukraine and Yemen
Per Shipment
11,000.00 Tenge
Restricted Destination
Shipping in compliance with trade restrictions
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Restricted Destination
A surcharge applies when shipping to or importing from a destination country that is subject to specific trade restrictions imposed by the UN Security Council.
 
Countries affected (subject to change): Central African Republic, Democratic Republic of the Congo, Iran, Iraq, North Korea, Libya, Somalia, Syria and Yemen
Per Shipment
16,000.00 Tenge
Data Correction
Address Correction
Our priority is to get your shipment in the right hands.
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Address Correction
A fixed surcharge is applied per shipment when the destination address provided by the Shipper is incomplete, outdated or incorrect and DHL is subsequently unable to deliver the shipment. DHL searches and determines the correct address to complete the delivery.
 
Applies to domestic and international shipments.
Per Shipment
International - 4,880.00 Tenge
Domestic - 2,440.00 Tenge
Data Entry
The benefit of centralized data is on-time deliveries.
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Data Entry
A surcharge applies for each shipment consigned with non-electronic, paper based manual house waybills. Electronic shipping documentation incurs no additional charges.
Per Shipment
2,600.00 Tenge
Additional Handling
Overweight Piece
Shipment pieces exceeding 70 kg
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Overweight Piece
A fixed surcharge is applied to every piece, including a pallet that exceeds a scale or volumetric weight of 70kg.
 
Applies to domestic and international shipments.
Per Piece
International - 43,920.00 Tenge
Domestic - 21,960.00 Tenge
Oversize Piece
Large pieces exceeding 120 cm
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Oversize Piece

A fixed surcharge applies to every piece, including a pallet, with a single dimension in excess of 120 cm.

Does not apply to pieces already subject to Overweight Piece surcharge

 
Applies to domestic and international shipments.
Per Piece
International - 24,400.00 Tenge
Domestic - 12,200.00 Tenge
Non-Stackable Pallet
When shipping non-stackable pallets
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Non-Stackable Pallet
This fixed surcharge is applied to every pallet within a shipment that cannot be stacked, either on request by the shipper, or because of its shape, content or packaging material.
 
Applies to domestic and international shipments.
Per Pallet
International - 122,000.00 Tenge
Domestic - 61,000.00 Tenge
Temporary Surcharges
Emergency Situation
Service continuation in emergency situations
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Emergency Situation
A temporary surcharge, which allows us to cover operating cost increases due to an emergency situation out of DHL’s control. Change in market dynamics and air capacity availability is reflected through regular price adjustments.
Peak Season
Applies to shipments during a Peak Period.
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Peak Season
A Peak Period is to be determined by DHL at its own discretion, but may include a time of high demand for shipping services or a period with high operational cost. Peak Season Surcharge details to be provided and are subject to change upon 30 days prior notice.

To Be Determined

To Be Determined
Changes in fuel prices result in fluctuating costs for the transport industry, necessitating a variable fuel surcharge which may rise, fall or be removed, in line with movements in fuel prices.
Domestic and International Time Definite services
Month
Surcharges
April 2023
29.25%
March 2023
35.50%
February 2023
29.25%
More About Fuel Surcharge
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The fuel surcharge for International Time Definite and Day Definite services will be based on the monthly average spot prices for US Gulf Coast (USGC) kerosene-type jet fuel, as reported by the U.S. Department of Energy.
There will be a two month lag in the application of the index. For example, the monthly average price for fuel in January is used to determine the applicable surcharge for March. This is due to the release dates of the spot pricing data.
The fuel surcharge applies to transportation charges on all services and to the following surcharges (where applicable):
  • Saturday Delivery
  • Saturday Pickup
  • Elevated Risk
  • Emergency Situation
  • Remote Area Delivery
  • Remote Area Pickup
  • Dedicated Pickup
  • Dedicated Delivery
  • Residential Address
  • Overweight Piece
  • Oversize Piece
  • Non-Stackable Pallet
DHL Express reserves the right to change the fuel surcharge index and table with or without notice. Both the amount and duration of the surcharge will be determined at DHL's sole discretion.
DHL Jet Fuel Index
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At least
But Less Than
Surcharge
$2.05
$2.08
23.25%
$2.08
$2.11
23.50%
$2.11
$2.14
23.75%
$2.14
$2.17
24.00%
$2.17
$2.20
24.25%
$2.20
$2.23
24.50%
$2.23
$2.26
24.75%
$2.26
$2.29
25.00%
$2.29
$2.32
25.25%
$2.32
$2.35
25.50%
$2.35
$2.38
25.75%
$2.38
$2.41
26.00%
$2.41
$2.44
26.25%
$2.44
$2.47
26.50%
$2.47
$2.50
26.75%
$2.50
$2.53
27.00%
$2.53
$2.56
27.25%
$2.56
$2.59
27.50%
$2.59
$2.62
27.75%
$2.62
$2.65
28.00%
$2.65
$2.68
28.25%
$2.68
$2.71
28.50%
$2.71
$2.74
28.75%
$2.74
$2.77
29.00%
$2.77
$2.80
29.25%
$2.80
$2.83
29.50%
$2.83
$2.86
29.75%
$2.86
$2.89
30.00%
$2.89
$2.92
30.25%
$2.92
$2.95
30.50%
$2.95
$2.98
30.75%
$2.98
$3.01
31.00%
$3.01
$3.04
31.25%
$3.04
$3.07
31.50%
$3.07
$3.10
31.75%
$3.10
$3.13
32.00%
$3.13
$3.16
32.25%
$3.16
$3.19
32.50%
$3.19
$3.22
32.75%
$3.22
$3.25
33.00%
$3.25
$3.28
33.25%
$3.28
$3.31
33.50%
$3.31
$3.34
33.75%
$3.34
$3.37
34.00%
$3.37
$3.40
34.25%
$3.40
$3.43
34.50%
$3.43
$3.46
34.75%
$3.46
$3.49
35.00%
$3.49
$3.52
35.25%
$3.52
$3.55
35.50%
$3.55
$3.58
35.75%
$3.58
$3.61
36.00%
$3.61
$3.64
36.25%
$3.64
$3.67
36.50%
$3.67
$3.70
36.75%
$3.70
$3.73
37.00%
$3.73
$3.76
37.25%
$3.76
$3.79
37.50%
$3.79
$3.82
37.75%
$3.82
$3.85
38.00%
$3.85
$3.88
38.25%
$3.88
$3.91
38.50%
$3.91
$3.94
38.75%
$3.94
$3.97
39.00%
$3.97
$4.00
39.25%
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