Help and Support

My VIP Care and Support Center

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Complaint? Compliment?
Go straight to the top and tell François Remogna, Managing Director
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Call Us
Customer Service

+352 35 09 09

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options
Establishment authorization: 00108971
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Easter Monday
Apr 1
Labor Day
May 1
Europe Day
May 9
May 9
Whit Monday
May 20
Grand Duke's Birthday
Jun 23
Aug 15
All Saints
Nov 1
Dec 25
Boxing Day
Dec 26
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Hours of Operation
Hours of Operation
Monday – Friday: 8:30 am - 5:30 pm
Saturday: Closed
Sunday: Closed
DHL Office
DHL Office
DHL Express Luxembourg SA
11A rue Edmond Reuter
5326 Contern

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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