Help and Support

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Customer Service

853-2837 2828

Questions and support for shipment status, delivery and courier pickups.
More Call Options
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General Shipping
Mon-Fri: 09:00 - 18:30
Sat: 09:00 - 13:00
853-28372828

Billing and Invoicing
Mon-Fri: 09:00 - 17:40
Sat, Sun, Public Holidays: Closed
853-28753399

Technical Support for Online Shipping Tools
Mon-Fri: 09:00 - 18:30
Sat, Sun, Public Holidays: Closed
853-28569916

Shipment Claims
Mon-Fri: 09:00 - 18:30
Sat, Sun, Public Holidays: Closed
853-28372828

Custom Clearance
Mon-Fri: 09:00 - 18:30
Sat, Sun, Public Holidays: Closed
853-28372828
mo.ops@dhl.com

Holiday Hours
We’re closed on these holidays
The first day of January
Jan 1
The first day of the Lunar New Year
Feb 12
The Second day of the Lunar New Year
Feb 13
To compensate the Third day of the Lunar New Year (Feb 14)
Feb 15
Good Friday
Apr 2
The day following Good Friday
Apr 3
To compensate Cheng Ming Festival (Apr 04)
Apr 5
Labour Day
May 1
The Buddha's Birthday
May 19
Tung Ng Festival (Dragon Boat Festival)
Jun 14
The day following Chinese Mid-Autumn Festival
Sep 22
National Day
Oct 1
The day following National Day
Oct 2
Chung Yeung Festival
Oct 14
All Soul's Day
Nov 2
Feast of the Immaculate Conception
Dec 8
Macau Special Admin. Region Establishment Day
Dec 20
Winter Solstice
Dec 21
Christmas Eve
Dec 24
Christmas Day
Dec 25
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Hours of Operation
Hours of Operation
Monday – Friday: 09:00 - 18:30
Saturday: 09:00 - 13:00
Sunday: Closed
DHL Office
DHL Office
DHL Express
Avenida do conselheiro
Ferrieira de almeida
NOS 106-122,
PAK WAI FA YUEN R/C AH-AM
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