DHL Express

Help and Support

My VIP Care and Support Center

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Tracking
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General Shipping
General Shipping
Billing and Invoicing
Technical Support for Online Shipping Tools
Shipment Claims
Custom Clearance

Call Us
Customer Service

853-2837 2828

Questions and support for shipment status, delivery and courier pickups.
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General Shipping
Mon-Fri: 09:00 - 18:30
Sat: 09:00 - 13:00
853-28372828

Billing and Invoicing
Mon-Fri: 09:00 - 17:40
Sat, Sun, Public Holidays: Closed
853-28753399

Technical Support for Online Shipping Tools
Mon-Fri: 09:00 - 18:30
Sat, Sun, Public Holidays: Closed
853-28569916

Shipment Claims
Mon-Fri: 09:00 - 18:30
Sat, Sun, Public Holidays: Closed
853-28372828

Custom Clearance
Mon-Fri: 09:00 - 18:30
Sat, Sun, Public Holidays: Closed
853-28372828
mo.ops@dhl.com

Holiday Hours
We're closed on these holidays.
The first day of January
Jan 1
Lunar New Year
Jan 29 - 31
Cheng Ming Festival
Apr 4
Good Friday
Apr 18 - 19
Labour Day
May 1
The Birthday of the Buddha
May 5
Tung Ng Festival
May 31
National Day of the People’s Republic of China
Oct 1 - 2
Chinese Mid-Autumn Festival
Oct 7
Chung Yeung Festival
Oct 29
To Compensate All Soul's Day
Nov 3
To Compensate Feast of the Immaculate Conception (Dec 08)
Dec 8
Macau Special Admin. Region Establishment Day
Dec 20
Winter Solstice
Dec 22
Christmas Day
Dec 24 - 25
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Holidays
Hours of Operation
Hours of Operation
Monday – Friday: 09:00 - 18:30
Saturday: 09:00 - 13:00
Sunday: Closed
DHL Office
DHL Office
DHL Express
Avenida do conselheiro
Ferrieira de almeida
NOS 106-122,
PAK WAI FA YUEN R/C AH-AM

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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