DHL Express

Surcharges

Updated: December 1, 2024
Effective: January 1, 2025
DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
Surcharge
Description
How We Charge
Cost
Dangerous Goods
Full Dangerous Goods
Shipping Dangerous Goods
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Full Dangerous Goods
A surcharge is applied per shipment when the transportation of shipments involves handling substances and commodities classified as fully regulated in accordance with the IATA Dangerous Goods Regulations.

Contractual agreement required.
Per Shipment
HKD 1000
Excepted Quantities
Shipping Dangerous Goods in Excepted Quantities
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Excepted Quantities
This fixed surcharge is applied when the handling and transportation of shipments involves substances and commodities that are in Excepted Quantities in compliance with IATA Dangerous Goods Regulations.

Contractual agreement required.
Per Shipment
HKD 50
Dry Ice UN1845
When cool is not cold enough
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Dry Ice UN1845
A surcharge is applied when the transportation of shipments involves handling Dry Ice UN1845 as a freezing agent for non-dangerous goods such as diagnostic specimens.

Contractual agreement required.
Per Shipment
HKD 100
Consumer Goods
Packages containing perfumes and prescription medicine intended for retail.
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Consumer Goods
A surcharge is applied for shipments containing consumer goods such as perfumes, aftershaves, aerosols, nail varnish and prescription medicines as covered by the IATA ID8000 section and packed in a form intended for retail sale and shipped to private individuals (B2C).

Contractual agreement required.
Per Shipment
HKD 220
Limited Quantities
Shipping Dangerous Goods by road.
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Limited Quantities

A surcharge is applied per shipment when the ground handling and transportation of shipments involves substances and commodities that are in Limited Quantities.

In compliance with ADR regulations and which are restricted from air transportation. Such dangerous goods are restricted to no more than 30kg per piece and are accepted from approved Shippers only.

 
Contractual agreement required.
Per Shipment
HKD 220
Remote Area Services
Remote Area Delivery
When shipping to a remote area
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Remote Area Delivery
This surcharge applies when a shipment is delivered to a location that is distant or difficult to serve.
Per Shipment
HKD 250 or HKD 5 per kg, if higher
Remote Area Pickup
Importing shipments from remote pickup locations
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Remote Area Pickup
This surcharge applies when an import shipment is collected from a location that is distant or difficult to serve.
Per Shipment
HKD 250 or HKD 5 per kg, if higher
Check for Remote Locations
Security Services
Elevated Risk
Countries where DHL operates at elevated risk.
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Elevated Risk
A surcharge is applied when shipping to or importing from a destination country, DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism.
 
Countries affected (subject to change): Afghanistan, Burkina Faso, Haiti, Iraq, Israel, Lebanon, Libya, Mali, Somalia, Sudan, Syria, Ukraine, Venezuela and Yemen.
Per Shipment
HKD 270
Restricted Destination
Shipping in compliance with trade restrictions
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Restricted Destination
A surcharge applies when shipping to or importing from a destination country that is subject to specific trade restrictions imposed by the UN Security Council.
 
Countries affected (subject to change): Central African Republic, Democratic Republic of the Congo, Iran, Iraq, North Korea, Libya, Somalia, Syria and Yemen
Per Shipment
HKD 350
Data Correction
Address Correction
Our priority is to get your shipment in the right hands.
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Address Correction
A fixed surcharge is applied per shipment when the destination address provided by the Shipper is incomplete, outdated or incorrect and DHL is subsequently unable to deliver the shipment. DHL searches and determines the correct address to complete the delivery.
Per Shipment
HKD 100
Data Entry
The benefit of centralized data is on-time deliveries.
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Data Entry
A surcharge applies for each shipment consigned with non-electronic, paper based manual house waybills. Electronic shipping documentation incurs no additional charges.
Per Shipment
HKD 80
Additional Handling
Overweight Piece
Shipment pieces exceeding 70 kg
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Overweight Piece
A fixed surcharge is applied to every piece, including a pallet that exceeds a scale or volumetric weight of 70kg.
Per Piece
HKD 900
Oversize Piece
Large pieces exceeding 100 cm
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Oversize Piece

A fixed surcharge applies to every piece, including a pallet, with a single dimension in excess of 100 cm.

Does not apply to pieces already subject to Overweight Piece surcharge
Per Piece
HKD 170
Non-Stackable Pallet
When shipping non-stackable pallets
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Non-Stackable Pallet
This fixed surcharge is applied to every pallet within a shipment that cannot be stacked, either on request by the shipper, or because of its shape, content or packaging material. Does not apply to pallets below 30 kg
Per Pallet
HKD 2,500
Non-Conveyable Piece
Shipment pieces between 25 kg - 70 kg
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Non-Conveyable Piece

A fixed surcharge is applied to every piece within a shipment with an actual weight between 25 kg – 70 kg.

The surcharge does not apply to pieces already subject to Overweight or Oversize Piece surcharge.
Per Piece
HKD 170
Temporary Surcharges
Emergency Situation
Service continuation in emergency situations
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Emergency Situation
A temporary surcharge, which allows us to cover operating cost increases due to an emergency situation out of DHL’s control. Change in market dynamics and air capacity availability is reflected through regular price adjustments.
Demand Surcharge
Demand Surcharges may apply to shipment during a period of high demand
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Demand Surcharge
A period of high demand is to be determined by DHL at its own discretion but may include a time of high demand for shipping services or a period with high operational cost. Demand Surcharges apply cumulatively if a shipment and/or individual pieces meet more than one of the specified criteria.
More About Surcharges
More About Surcharges
  • Surcharges apply in addition to rates and other applicable charges.
Changes in fuel prices result in fluctuating costs for the transport industry, necessitating a variable fuel surcharge which may rise, fall or be removed, in line with movements in fuel prices.
Domestic and International Time Definite services
Month
Surcharges
December 2024
24.50%
November 2024
24.75%
October 2024
24.50%
More About Domestic and International Time Definite Fuel Surcharge
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The fuel surcharge for Domestic and International Time Definite services will be based on the daily average spot prices for US Gulf Coast (USGC) kerosene-type jet fuel, as reported by the U.S. Department of Energy between 3rd week release of prior month to 3rd week release of actual month.
For example, the daily average price for fuel from 18th of April to 15th of May is used to determine the applicable surcharge in June.
The fuel surcharge applies to transportation charges on all services and to the following surcharges (where applicable):
  • Saturday Delivery
  • Saturday Pickup
  • Elevated Risk
  • Demand Surcharge
  • Emergency Situation
  • Remote Area Delivery
  • Remote Area Pickup
  • Dedicated Pickup
  • Dedicated Delivery
  • Residential Address
  • Overweight Piece
  • Oversize Piece
  • Non-Stackable Pallet
  • Non-Conveyable Piece
DHL reserves the right to change the fuel surcharge index and table with or without notice. Both the amount and duration of the surcharge will be determined at DHL's sole discretion.
NEW Jet Fuel Index (USD per Gallon), Effective January 1, 2025
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At least
But Less Than
Surcharge
$1.30
$1.33
19.50%
$1.33
$1.36
19.75%
$1.36
$1.39
20.00%
$1.39
$1.42
20.25%
$1.42
$1.45
20.50%
$1.45
$1.48
20.75%
$1.48
$1.51
21.00%
$1.51
$1.54
21.25%
$1.54
$1.57
21.50%
$1.57
$1.60
21.75%
$1.60
$1.63
22.00%
$1.63
$1.66
22.25%
$1.66
$1.69
22.50%
$1.69
$1.72
22.75%
$1.72
$1.75
23.00%
$1.75
$1.78
23.25%
$1.78
$1.81
23.50%
$1.81
$1.84
23.75%
$1.84
$1.87
24.00%
$1.87
$1.90
24.25%
$1.90
$1.93
24.50%
$1.93
$1.96
24.75%
$1.96
$1.99
25.00%
$1.99
$2.02
25.25%
$2.02
$2.05
25.50%
$2.05
$2.08
25.75%
$2.08
$2.11
26.00%
$2.11
$2.14
26.25%
$2.14
$2.17
26.50%
$2.17
$2.20
26.75%
$2.20
$2.23
27.00%
$2.23
$2.26
27.25%
$2.26
$2.29
27.50%
$2.29
$2.32
27.75%
$2.32
$2.35
28.00%
$2.35
$2.38
28.25%
$2.38
$2.41
28.50%
$2.41
$2.44
28.75%
$2.44
$2.47
29.00%
$2.47
$2.50
29.25%
$2.50
$2.53
29.50%
$2.53
$2.56
29.75%
$2.56
$2.59
30.00%
$2.59
$2.62
30.25%
$2.62
$2.65
30.50%
$2.65
$2.68
30.75%
$2.68
$2.71
31.00%
$2.71
$2.74
31.25%
$2.74
$2.77
31.50%
$2.77
$2.80
31.75%
$2.80
$2.83
32.00%
DHL Jet Fuel Index
Show Less
At least
But Less Than
Surcharge
$2.23
$2.26
26.25%
$2.26
$2.29
26.50%
$2.29
$2.32
26.75%
$2.32
$2.35
27.00%
$2.35
$2.38
27.25%
$2.38
$2.41
27.50%
$2.41
$2.44
27.75%
$2.44
$2.47
28.00%
$2.47
$2.50
28.25%
$2.50
$2.53
28.50%
$2.53
$2.56
28.75%
$2.56
$2.59
29.00%
$2.59
$2.62
29.25%
$2.62
$2.65
29.50%
$2.65
$2.68
29.75%
$2.68
$2.71
30.00%
$2.71
$2.74
30.25%
$2.74
$2.77
30.50%
$2.77
$2.80
30.75%
$2.80
$2.83
31.00%
$2.83
$2.86
31.25%
$2.86
$2.89
31.50%
$2.89
$2.92
31.75%
$2.92
$2.95
32.00%
$2.95
$2.98
32.25%
$2.98
$3.01
32.50%
$3.01
$3.04
32.75%
$3.04
$3.07
33.00%
$3.07
$3.10
33.25%
$3.10
$3.13
33.50%
$3.13
$3.16
33.75%
$3.16
$3.19
34.00%
$3.19
$3.22
34.25%
$3.22
$3.25
34.50%
$3.25
$3.28
34.75%
$3.28
$3.31
35.00%
$3.31
$3.34
35.25%
$3.34
$3.37
35.50%
$3.37
$3.40
35.75%
$3.40
$3.43
36.00%
$3.43
$3.46
36.25%
$3.46
$3.49
36.50%
$3.49
$3.52
36.75%
$3.52
$3.55
37.00%
$3.55
$3.58
37.25%
$3.58
$3.61
37.50%
$3.61
$3.64
37.75%
$3.64
$3.67
38.00%
$3.67
$3.70
38.25%
$3.70
$3.73
38.50%
$3.73
$3.76
38.75%
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