Help and Support

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Customer Service

853-2837 2828

Questions and support for shipment status, delivery and courier pickups.
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General Shipping
Mon-Fri: 09:00 - 18:30
Sat: 09:00 - 13:00
853-28372828

Billing and Invoicing
Mon-Fri: 09:00 - 17:40
Sat, Sun, Public Holidays: Closed
853-28753399

Technical Support for Online Shipping Tools
Mon-Fri: 09:00 - 18:30
Sat, Sun, Public Holidays: Closed
853-28569916

Shipment Claims
Mon-Fri: 09:00 - 18:30
Sat, Sun, Public Holidays: Closed
853-28372828

Custom Clearance
Mon-Fri: 09:00 - 18:30
Sat, Sun, Public Holidays: Closed
853-28372828
mo.ops@dhl.com

Holiday Hours
We're closed on these holidays.
To Compensate the first day of January
Jan 2
The Second day of the Lunar New Year
Jan 23
The Third day of the Lunar New Year
Jan 24
To Compensate the First day of the Lunar New Year
Jan 25
Cheng Ming Festival
Apr 5
Good Friday
Apr 7
The day following Good Friday
Apr 8
Labour Day
May 1
The Buddha's Birthday
May 26
Tung Ng Festival (Dragon Boat Festival)
Jun 22
The day following Chinese Mid-Autumn Festival
Sep 30
The day following National Day of the People’s Republic of China
Oct 2
To Compensate National Day of the People’s Republic of China (Oct 01)
Oct 3
Chung Yeung Festival
Oct 23
All Soul's Day
Nov 1
Feast of the Immaculate Conception
Dec 8
Macau Special Admin. Region Establishment Day
Dec 20
Winter Solstice
Dec 22
Christmas Day
Dec 25
To Compensate Christmas Eve (Dec 24)
Dec 26
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Holidays
Hours of Operation
Hours of Operation
Monday – Friday: 09:00 - 18:30
Saturday: 09:00 - 13:00
Sunday: Closed
DHL Office
DHL Office
DHL Express
Avenida do conselheiro
Ferrieira de almeida
NOS 106-122,
PAK WAI FA YUEN R/C AH-AM

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