Help and Support

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Customer Service

853-2837 2828

Questions and support for shipment status, delivery and courier pickups.
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General Shipping
Mon-Fri: 09:00 - 18:30
Sat: 09:00 - 13:00
853-28372828

Billing and Invoicing
Mon-Fri: 09:00 - 17:40
Sat, Sun, Public Holidays: Closed
853-28753399

Technical Support for Online Shipping Tools
Mon-Fri: 09:00 - 18:30
Sat, Sun, Public Holidays: Closed
853-28569916

Shipment Claims
Mon-Fri: 09:00 - 18:30
Sat, Sun, Public Holidays: Closed
853-28372828

Custom Clearance
Mon-Fri: 09:00 - 18:30
Sat, Sun, Public Holidays: Closed
853-28372828
mo.ops@dhl.com

Holiday Hours
We're closed on these holidays.
The first day of January
Jan 1
The first day of the Lunar New Year
Feb 1
The Second day of the Lunar New Year
Feb 2
The Third day of the Lunar New Year
Feb 3
Cheng Ming Festival
Apr 5
Good Friday
Apr 15
The day following Good Friday
Apr 16
To Compensate Labour Day (May 01)
May 2
To Compensate The Buddha's Birthday (May 08)
May 9
Tung Ng Festival (Dragon Boat Festival)
Jun 3
To Compensate The day following Chinese Mid-Autumn Festival (Sept 11)
Sep 12
National Day
Oct 1
To Compensate The day following National Day (Oct 02)
Oct 3
Chung Yeung Festival
Oct 4
All Soul's Day
Nov 2
Feast of the Immaculate Conception
Dec 8
Macau Special Admin. Region Establishment Day
Dec 20
Winter Solstice
Dec 22
Christmas Eve
Dec 24
To Compensate Christmas Day (Dec 25)
Dec 26
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Holidays
Hours of Operation
Hours of Operation
Monday – Friday: 09:00 - 18:30
Saturday: 09:00 - 13:00
Sunday: Closed
DHL Office
DHL Office
DHL Express
Avenida do conselheiro
Ferrieira de almeida
NOS 106-122,
PAK WAI FA YUEN R/C AH-AM

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