Help and Support

My VIP Care and Support Center

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Customer Service


Questions and support for shipment status, delivery and courier pickups.
Holiday Hours
We're closed on these holidays.
Hours of Operation
Hours of Operation
Monday – Friday: 08:00-18:30
Saturday: 08:00-13:00
Sunday: 08:00-18:30
DHL Office
DHL Office
DHL International (Mauritania) Ltd
Boulevard Median

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
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