Help and Support
My VIP Care and Support Center
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Email Us
How Can We Help?
Complaint? Compliment?
Go straight to the top and tell Moustafa Osman, Country Manager
Call Us
Customer Service
24520100
Questions and support for shipment status, delivery and courier pickups.
Chat with Us on WhatsApp
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
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New Year's Day
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Jan 1
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Israá o Miraj Holidays
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Mar 11
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Eid AL Fitr
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May 13 - 16
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Eid Al Adha
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Jul 20 - 23
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New Hijri Year
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Aug 9
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!