Help and Support

My VIP Care and Support Center

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Customer Service

1802345

Questions and support for shipment status, delivery and courier pickups.
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General Shipping
Mon - Fri: 0800-1700
Sat: 0800-1200
Public Holidays: Closed
+675 1802345

Billing and Invoicing
Mon - Fri: 0800-1700
Sat: 0800-1200
Public Holidays: Closed
+6753259866

Technical Support for Online Shipping Tools
Mon - Fri: 0800-1700
Sat: 0800-1200
Public Holidays: Closed
+6751801397

Shipment Claims
Mon - Fri: 0800-1700
Sat: 0800-1200
Public Holidays: Closed
+675 1802345

Custom Clearance
Mon - Fri: 0800-1700
Sat: 0800-1200
Public Holidays: Closed
+6753259866

Reach out to our
technical team for
application connectivity
issues or errors
For application access, training, account admin or user whitelisting, you can register your case here.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Remembrance Day First PM
Feb 26
Good Friday
Mar 29
Easter
Mar 30 - Apr 1
King's Birthday
Jun 10
National Remembrance Day
Jul 23
National Repentance Day
Aug 26
Independence Day
Sep 16
Christmas Day
Dec 25
Boxing Day
Dec 26
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Holidays
DHL Office
DHL Office
DHL Express (PNG) Ltd
Morea Tobo Rd
Kittyhawke St
6 Mile, Port Moresby
121, N.C.D.

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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