Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardize services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Temporary Import Export
Have DHL arrange a temporary import or export
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At customer’s request, DHL will arrange temporary export and later import of your goods. Typically for raw or semi-finished goods being temporarily exported and subsequently re-imported to a 3rd country or Free Trade Zone for value adding activities.
Per Shipment
TWD 1,400 (excludes VAT), for Import Accounts only
Export Declaration
Exporting goods being subject to additional controls
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Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight.

Depending on origin country, shippers that submit a declaration online may avoid the local charge.

Per Shipment
TWD 360 (excludes VAT)
Bonded Transit
Shipping under customs bond
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Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond.
Per Shipment
TWD 1,500 (excludes VAT)
Multiline Entry
Importing shipments containing multiple commodities
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Charges apply when more than 10 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.
Per Shipment
TWD 200 for shipment with more than 10 lines (excludes VAT)
Clearance Authorization
Hold for clearance instruction
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Business customers may request DHL to pro-actively intercept their inbound shipments and request a nominated contact person for further clearance instruction.  Requires contract agreement.
Per Shipment
TWD 360 (excludes VAT)
Preferential Origin
Benefit from preferential duty
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At Shipper’s request, the preparation or provision of a Certificate of Origin or other similar forms by DHL to certify the goods in a particular export shipment have been produced, manufactured or processed in a particular country allowing preferential rates of duty to be claimed at destination. Common examples are EUR1, Form A, ATR1.
Per Shipment
TWD 800 (excludes VAT)
Customs Process
Formal Clearance
Non-Routine and high value clearance
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Applies when goods are excluded from routine clearance procedures, due to value or weight exceeding the formal entry threshold set by destination Customs Authorities or due to other regulatory requirements such as tariff codes. Applies also to formal clearance performed by DHL contracted third party brokers in countries where DHL cannot provide such clearance services or operate as a licensed broker.
Per Shipment
TWD 360
Bonded Storage
When the shipment cannot be released by customs
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Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork.

Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and tax payer.

Per Shipment
Per Day
After 3 Calendar Days
Minimum charge TWD 200 per shipment or per shipment per calendar day, TWD 2 per kg after 3 calendar days if higher (excludes VAT)
Clearance Data Modification
When clearance data requires corrections
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A surcharge applies in case the customs declared value of a shipment requires modification either before or during the customs clearance process.
Per Shipment
TWD 150 (excludes VAT)
Permits and Licenses
We facilitate the license filing process.
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To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. 
Per Shipment
TWD 700 ( excludes VAT)
Customs Support
Disbursement
Accelerate clearance with a disbursement agreement
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On contractual basis, DHL will accelerate the customs clearance process making prompt payment of duty and tax charges relating to a shipment, while the receiver defers payment until an agreed date.

Available only for business customers with a DHL duty account.

Per Shipment

TWD 400 or

2% of the credit advanced if higher (excludes VAT)

Advance Payment
DHL advancing import duties and taxes
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DHL accelerates the customs clearance process by paying applicable duties, taxes and other regulatory charges in advance on behalf of importers with whom DHL has no disbursement agreement, typically private consumers. The charge is based on the credit advanced or guaranteed and is subject to a standard minimum.
Per Shipment
TWD 400 or 2% of the credit advanced, if higher (excludes VAT)
Broker Notification
Designate your preferred Broker
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At the customer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed.

DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.

Per Shipment
TWD 400 (excludes VAT)
Release to Broker
Shipment cleared and delivered by your broker of choice
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At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.
Per Shipment
TWD 1,400 (excludes VAT)
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