Help and Support

My VIP Care and Support Center

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How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Jed Michaletos, Country Manager, DHL Express South Africa.
Call Us
Customer Service

0860 345 000

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options
Customs Support
Phone: +27-11-923-0398
Monday – Sunday and Public Holidays: 8:00 am - 5:00 pm

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Human Rights Day
Mar 21
Good Friday
Apr 10
Family Day
Apr 13
Freedom Day
Apr 27
Workers' Day
May 1
Youth Day
Jun 16
National Women’s Day
Aug 9
Heritage Day
Sep 24
Day of Reconciliation
Dec 16
Christmas Day
Dec 25
Day of Goodwill
Dec 25
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Holidays
Hours of Operation
Hours of Operation
Country Office
DHL International (PTY) Ltd.
Monday – Friday: 7:00 am - 6:00 pm
Saturday: 8:00 am - 1:00pm
Sunday and Public Holidays: Closed
 
DHL International (PTY) Ltd.
Area Office
Monday – Friday: 08:00 - 18:00
Saturday: Closed
Sunday: Closed
 
Aviation Head Office
DHL International (PTY) Ltd.
Monday – Friday: 07:00 - 17:30
Saturday: Closed
Sunday: Closed
DHL Office
DHL Office
Country Office
DHL International Pty Ltd t/a DHL Express
15 Tugela Lane
Waterfall Logistics Precinct
Waterfall City
Midrand, 1685
Gauteng
South Africa

Area Office
DHL International (PTY) Ltd.
2 Long Street
Cape Town
8001
South Africa

Aviation Head Office
DHL International (PTY) Ltd.
15 Tugela Lane
Waterfall Logistics Precinct
Waterfall City
Midrand, 1685
Gauteng
South Africa
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