Help and Support

My VIP Care and Support Center

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How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Jed Michaletos, Country Manager, DHL Express South Africa.
Call Us
Customer Service

0860 345 000

+27-11-921 3600

Questions and support for shipment status, delivery and courier pickups.

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Human Rights Day
Mar 21
Good Friday
Apr 10
Family Day
Apr 13
Freedom Day
Apr 27
Workers' Day
May 1
Youth Day
Jun 16
National Women’s Day
Aug 9
Heritage Day
Sep 24
Day of Reconciliation
Dec 16
Christmas Day
Dec 25
Day of Goodwill
Dec 25
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Holidays
Hours of Operation
Hours of Operation
Country Office
DHL International (PTY) Ltd.
Monday – Friday: 7:00 am - 7:00 pm
Saturday: 7:00 am - 5:00 pm
Sunday: 8:00 am - 5:00 pm
Public Holidays: 7:30 am - 5:00 pm
 
DHL International (PTY) Ltd.
Area Office
Monday – Friday: 08:00 – 18:00
Saturday: Closed
Sunday: Closed
 
Aviation Head Office
DHL International (PTY) Ltd.
Monday – Friday: 07:00 – 17:30
Saturday: Closed
Sunday: Closed
DHL Office
DHL Office
Country Office
DHL International Pty Ltd t/a DHL Express
15 Tugela Lane
Waterfall Logistics Precinct
Waterfall City
Midrand, 1685
Gauteng
South Africa

Area Office
DHL International (PTY) Ltd.
2 Long Street
Cape Town
8001
South Africa

Aviation Head Office
DHL International (PTY) Ltd.
15 Tugela Lane
Waterfall Logistics Precinct
Waterfall City
Midrand, 1685
Gauteng
South Africa
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