Help and Support

My VIP Care and Support Center

Email Us
How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Jed Michaletos, Country Manager, DHL Express South Africa.
Call Us
Customer Service

0860 345 000

+27-11-921 3600

Questions and support for shipment status, delivery and courier pickups.

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Human Rights Day
Mar 21
Good Friday
Apr 10
Family Day
Apr 13
Freedom Day
Apr 27
Workers' Day
May 1
Youth Day
Jun 16
National Women’s Day
Aug 9
Heritage Day
Sep 24
Day of Reconciliation
Dec 16
Christmas Day
Dec 25
Day of Goodwill
Dec 25
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Holidays
Hours of Operation
Hours of Operation
Country Office
DHL International (PTY) Ltd.
Monday – Friday: 7:00 am - 7:00 pm
Saturday: 7:00 am - 5:00 pm
Sunday: 8:00 am - 5:00 pm
Public Holidays: 7:30 am - 5:00 pm
 
DHL International (PTY) Ltd.
Area Office
Monday – Friday: 08:00 – 18:00
Saturday: Closed
Sunday: Closed
 
Aviation Head Office
DHL International (PTY) Ltd.
Monday – Friday: 07:00 – 17:30
Saturday: Closed
Sunday: Closed
DHL Office
DHL Office

Country Office
DHL International (PTY) Ltd.

Cnr Fabriek & Van Acht Streets
Isando
Johannesburg
1600

DHL International (PTY) Ltd.
Area Office

ENS House
No.2 Lower Loop Street
Cape Town
8001

Aviation Head Office
DHL International (PTY) Ltd.

DHL House
Cnr Fabriek & Van Acht Streets
Isando
Johannesburg
1600

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