Vigtig information
DHL Express Reinstates Service in Canada
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DHL Express is pleased to announce that it has restored all services in Canada, reinstating all operations effective June 30.
The resumption of operations follows a successful agreement reached between DHL Express Canada and the Unifor trade union, which represents a significant proportion of our workforce in Canada, after nearly a year of negotiations. This 4-year agreement will remain in effect until July 1, 2029.
For information regarding delayed shipments due to the service suspension, please contact customer service.
Service Update: Resumption of DHL Express Deliveries to/from Israel
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We are pleased to inform our customers that DHL Express has resumed delivery services to and from Israel as of today, following the reopening of the country’s airspace to air traffic. Full operations will be reinstated by 30 June.
Please note that, due to the elevated risk associated with shipments to and from Israel, elevated risk surcharges may apply. For further details regarding these surcharges and other relevant information, please contact our customer service.
At DHL Express, the safety of our personnel and the security of your shipments are our highest priorities. We appreciate your understanding and support as we navigate this situation.
Suspension of Controlled Military Item Shipments
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DHL Express does not accept international shipments of Controlled Military Items subject to export controls.
This suspension does not include domestic shipments of Controlled Military Items or international shipments of licensed dual-use items.
If you are uncertain whether your shipment contains military items subject to export controls, please contact your national licensing authority (and/or the licensing authority in the country of origin and destination of the military items) to verify.
Important updates regarding DHL Express shipments to the United States with a customs value exceeding USD 800: Transit Time delays & withdrawal of temporary suspension of business-to-consumer (B2C) shipments
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- As of April 28th, 2025, DHL Express has withdrawn the temporary suspension of business-to-consumer (B2C) shipments to the United States with a customs value exceeding USD 800.
- This decision follows constructive dialogue between DHL and the U.S. government, who demonstrated a strong willingness to understand our operational and technical challenges, and who agreed that it was imperative to act quickly in the interest of U.S. consumers.
- Starting April 28th, 2025, the value thresholds for shipments being sent to the U.S. have been adjusted. Shipments valued between USD 800 and 2,500 can once again be cleared using the expedited informal entry process. This positive development will enable us to resume normal operations.
- Your shipments to the U.S. may still experience transit delays as we navigate the reintroduction of the service and while we clear the current backlog as soon as possible.
- Shipments – both B2B & B2C - with declarable customs value below USD 800 remain unaffected by these changes.
Update - Udvidet risiko
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Opdaterede vilkår og betingelser for ansvarsbegrænsning
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Nye told regler fra hele verden
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Nye told regler fra hele verden
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Kapacitetstillæg
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Nye told regler fra hele verden
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Nye told regler fra hele verden
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Nye told regler fra hele verden
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Nye told regler fra hele verden
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Indonesien – Import
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Malaysia – Import
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Europæiske Union og Storbritannien – Import
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Europæiske Union – Import
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MyDHL+ Funktionerne hjælper dig!
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Bynavn og postnummer er påkrævet på forsendelser til Irland
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Gældende fra den 2. juli 2023, når en forsendelse til Irland skal oprettes i MyDHL+ og DHL Express' forsendelsesløsninger
- Postnummer og by vil være påkrævet for modtageradressen
Nye told regler fra hele verden
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DHL’s service er genoptaget
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Kommer snart – ændringer for at hjælpe med hurtig toldbehandling
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DHL’s service er genoptaget
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DHL har suspenderet service
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Advarsel om svindel SMS
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DHL er blevet advaret om uautoriseret brug af vores virksomhedsnavn i SMS-beskeder, der beder modtagere om at downloade en applikation med filtypen '.apk'. Skulle du modtage sådan en SMS, beder vi dig sende os et screenshot af den mistænkelige SMS til phishing-dpdhl@dhl.com, samt telefonnummeret i meddelelsen. Efter at have rapporteret svindelnummeret, bedes du slette den og på ingen måde downloade applikationen.