DHL Express

Import/Export related document request after shipment

DHL Import/Export related document request form
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Please fill in the required information below and submit. You will need your waybill number, corporate ID, etc., so please check and have them ready in advance. The documents will be sent to the importer/exporter of the shipment. If the application is from someone other than the importer/exporter, please prepare a power of attorney from the importer/exporter.
If you have a DHL Account and have already issued an invoice, please use MyBill.
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The documents that can be provided must be within 3 years from the date of customs clearance. When entering your waybill number, DHL account number, and invoice number, please use half-width alphanumeric characters without spaces or hyphens. If there are any deficiencies in the information provided, it may take some time before the information is provided.
Requestor Information
About requestor
If the below does not apply (customer other than the importer/exporter, or you do not have a power of attorney from the importer/exporter), please request from the importer/exporter or obtain a power of attorney before making your request.
  • Importer or Exporter
  • Other (existing power of attorney)
If the requester is not an exporter or importer, please upload the power of attorney here.
Upload
Maximum: 5
Exceeds maximum allowed
Not Allowed
Requested document
Reason for request
Waybill Numbers:
If you have more than 10 entries, please upload them here. Click Browse to find and select your file, (total file size not more than 5MB). Click Open and then Upload File.
Upload
Maximum: 5
Exceeds maximum allowed
Not Allowed
Specific Time Period
*If the waybill number is unknown and you wish to request a specific time period, please provide the desired time period in the designated timeperiod field. To extract the information on a corporate ID basis, the corporate ID is required in the requester information field. You can request Export/Import permit for a maximum period of the past three years.
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