Import/Export related document request after shipment
DHL Import/Export related document request form
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Required fields cannot be empty
Please fill in the required information below and submit. You will need your waybill number, corporate ID, etc., so please check and have them ready in advance. The documents will be sent to the importer/exporter of the shipment. If the application is from someone other than the importer/exporter, please prepare a power of attorney from the importer/exporter.
If you have a DHL Account and have already issued an invoice, please use MyBill.
If you have a DHL Account and have already issued an invoice, please use MyBill.
The documents that can be provided must be within 3 years from the date of customs clearance. When entering your waybill number, DHL account number, and invoice number, please use half-width alphanumeric characters without spaces or hyphens. If there are any deficiencies in the information provided, it may take some time before the information is provided.
Requestor Information
About requestor
If the applicant is not the exporter or importer stated in the customs documents for which delivery is requested, a document confirming the delegation relationship between the applicant and the exporter or importer is required. Please download the power of attorney from the download button below, fill in the required information, and then click the 'Reference' link to upload the power of attorney. Only one file will be processed. If there are multiple files, please ensure they are attached in zip format.
Upload
Documents you would like to have sent (We may send you a set of three documents: waybill, customs invoice, and permit)
Requested document
Reason for Request
Waybill Numbers:
If there are more than 11 waybills, please send your request directly to jpcqhandling@dhl.com
Specific Time Period
*If the waybill number is unknown and you wish to request a specific time period, please provide the desired time period in the designated timeperiod field. To extract the information on a corporate ID basis, the corporate ID is required in the requester information field. You can request Export/Import permit for a maximum period of the past three years.
*If the waybill number is unknown and you wish to request a specific time period, please provide the desired time period in the designated timeperiod field. To extract the information on a corporate ID basis, the corporate ID is required in the requester information field. You can request Export/Import permit for a maximum period of the past three years.