Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardize services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Bonded Transit
Shipping under customs bond
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Bonded Transit
Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond.
Per Shipment (Waybill)
JPY10,000
Multiline Entry
Importing shipments containing multiple commodities
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Multiline Entry
Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.
Per Line
JPY 600
Customs Process
Bonded Storage
When the shipment cannot be released by customs
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Bonded Storage

Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork.

Charges take effect three working days after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and tax payer.

Per Shipment (Waybill)
Per Day
After 3 Working Days
JPY 900 or JPY 15 per kilo, if higher
Customs Support
Disbursement
Accelerate clearance with a disbursement agreement
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Disbursement

On contractual basis, DHL will accelerate the customs clearance process making prompt payment of duty and tax charges relating to a shipment, while the receiver defers payment until an agreed date.

Available only for business customers with a DHL duty account.

Per Shipment (Waybill)
JPY 1,100 or 2% of the advanced amount, if higher
Advance Payment
DHL advancing import duties and taxes
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Advance Payment
DHL accelerates the customs clearance process by paying applicable duties, taxes and other regulatory charges in advance on behalf of importers with whom DHL has no disbursement agreement, typically private consumers. The charge is based on the credit advanced or guaranteed and is subject to a standard minimum.
Per Shipment (Waybill)
JPY 1,100 or 2% of the advanced amount, if higher
Broker Notification
Designate your preferred Broker
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Broker Notification

At the customer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed.

DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.

Per Shipment (Waybill)
JPY4,600
Release to Broker
Shipment cleared and delivered by your broker of choice
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Release to Broker
At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.
Per Shipment (Waybill)
JPY4,800
More About Customs Services
More About Customs Services
  • The following services are non-taxable:
    - Bonded Transit
    - Multiline Entry
    - Bonded Storage
    - Broker Notification
    - Release to Broker
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