Help and Support
My VIP Care and Support Center
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Email Us
How Can We Help?
Complaint? Compliment?
Go straight to the top and tell Tony Khan, President and Representative Director
Chat with us on LINE
Simply add us via https://lin.ee/e6NCvwv
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Call Us
Customer Service
0120-39-2580
Questions and support for shipment status, delivery and courier pickups.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
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New Year's Holidays
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Jan 1-3
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Coming-of-age Day
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Jan 13
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National Foundation Day
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Feb 11
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Emperor's Birthday
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Feb 23
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Substitute Holiday
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Feb 24
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!