Help and Support
My VIP Care and Support Center
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Call Us
Customer Service
0120-39-2580
Questions and support for shipment status, delivery and courier pickups.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year Holiday
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Jan 1-3
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Coming-of-age Day
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Jan 8
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National Foundation Day (Substitute)
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Feb 12
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Emperor's Birthday
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Feb 23
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Vernal Equinox Day
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Mar 20
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!