Help and Support
My VIP Care and Support Center
|
|
|
|
Call Us
Customer Service
1588-0001 (within Korea)
1522-7500 (Automated Voice Service)
+82-2-6915-0801 (overseas)
Questions and support for shipment status, delivery and courier pickups.
General Query
Mon – Fri: 08:00 – 20:00
Sat: 08:00 – 16:00
Holiday: 09:00 – 14:00
Sun: Closed
Live Chat
Mon 08:00 – 20:00
Holidays: Closed
Our digital assistant, homepage, DHL Kakao Customer Service channel is available 24/7 to track your shipments.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
|
New Year's Day
|
Jan 1
|
|---|---|
|
Korean New Year's Day
|
Jan 28-30
|
|
Independence Movement Day
|
Mar 1
|
|
Substitute Holiday
|
Mar 3
|
|
Labor Day
|
May 1
|
Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!