Help and Support
My VIP Care and Support Center
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Call Us
Customer Service
1588-0001 (within Korea)
1522-7500 (Automated Voice Service)
+82-2-6915-0801 (overseas)
Questions and support for shipment status, delivery and courier pickups.
General Query
Mon 08:00 – 24:00
Tue – Fri 00:00 – 24:00
Sat: 08:00 – 16:00
Sun: Closed
Holiday: Open
Live Chat
Mon 08:00 – 24:00
Tue – Thu 00:00 – 24:00
Fri 00:00 – 20:00
Sat Sun Holiday: Closed
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
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New Year's Day
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Jan 1
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Korean New Year Day, Day Before Seollal
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Feb 9 - 12
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Independence Movement Day, March 1st Movement
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Mar 1
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Election Day
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Apr 10
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Labor Day
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May 1
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!