Help and Support

My VIP Care and Support Center

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Customer Service

1588-0001 (within Korea)

+82-2-6915-0801 (overseas)

Questions and support for shipment status, delivery and courier pickups.

General Shipping
Mon 08:00 – Sat 18:00 (Incl. PH)
Sun: Closed 

More Call Options
More Call Options

Billing and Invoicing
+82 2 3275-4321 
Mon - Fri: 0830 - 1730
Sat, Sun, PH: Closed

Technical Support for Online Shipping
+82-2-1588-0001
Mon - Fri: 0900 – 1800
Sat, Sun, PH: Closed

Custom Clearance
032 744 3340 (B2C), 032 744 7551 (B2B) 
Mon - Fri: 0830 - 1730
Sat, Sun, PH: Closed 

APPLE Shipment Delivery
+82 1588-0132
Mon - Fri: 0900 - 1800
Sat, Sun, PH: Closed

Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Korean New Year Day, Day Before Seollal
Feb 11~13
Independence Movement Day, March 1st Movement
Mar 01
Labor Day
May 1
Children's Day
May 5
Buddha's Birthday
May 19
Memorial Day
Jun 6
Liberation Day
Aug 15
Korean Thanksgiving Day
Sep 20~22
National Foundation Day
Oct 3
Hangul Proclamation Day
Oct 9
Christmas
Dec 25
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Holidays
DHL Office
DHL Office
DHL Express Korea, representative ByungKoo Han
299 Dongmak-ro, Mapo-gu
Seoul, Korea
04151
Business Registration Number: 105-86-19360

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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