Help and Support
My VIP Care and Support Center
|
|
|
|
Call Us
Customer Service
1588-0001 (within Korea)
1522-7500 (Automated Voice Service)
+82-2-6915-0801 (overseas)
Questions and support for shipment status, delivery and courier pickups.
General Query
Mon 08:00 – 24:00
Tue – Fri 00:00 – 24:00
Sat: 08:00 – 16:00
Sun: Closed
Holiday: Open
Live Chat
Mon 08:00 – 24:00
Tue – Thu 00:00 – 24:00
Fri 00:00 – 20:00
Sat Sun Holiday: Closed
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
|
New Year's Day
|
Jan 1
|
|---|---|
|
Korean New Year Day, Day Before Seollal
|
Jan 21-24
|
|
Independence Movement Day, March 1st Movement
|
Mar 1
|
|
Labor Day
|
May 1
|
|
Children's Day
|
May 5
|
Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!