Help and Support

My VIP Care and Support Center

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Customer Service

+94114798600

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

General Shipping
011 2304304
011 4798600

Technical Support for Online Shipping Tools
11 2304304

Holiday Hours
We’re closed on these holidays
Tamil Thai Pongal Day
Jan 14
Duruthu Full Moon Poya Day
Jan 18
Independence Day
Feb 4
Nawam Full Moon Poya Day
Feb 26
Madin Full Moon Poya Day
Mar 28
Day Prior to Sinhala and Tamil New Year Day
Apr 13
Sinhala and Tamil New Year Day
Apr 14
Bak Full Moon Poya Day
Apr 26
Vesak Full Moon Poya Day
May 26
Day Following Vesak Full Moon Poya Day
May 27
Poson Full Moon Poya Day
Jun 24
Esala Full Moon Poya Day
Jul 23
Nikini Full Moon Poya Day
Aug 22
Binara Full Moon Poya Day
Sep 20
Milad-Un-Nabi (Holy Prophet's B'day)
Oct 19
Vap Full Moon Poya Day
Oct 20
Ill Full Moon Poya Day
Nov 18
Unduvap Full Moon Poya Day
Dec 18
Christmas Day
Dec 25
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Hours of Operation
Hours of Operation
Monday – Friday: 8.00 am to 6.00 pm
Saturday – Sunday:  9.00 am to 6.00 pm
DHL Office
DHL Office
DHL Keells (Pvt) Ltd.
148,Vauxhall Street
Colombo 02

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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