Help and Support

My VIP Care and Support Center

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Go straight to the top and tell Dimithri Perera, Country Manager
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Customer Service

+94114798600

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

General Shipping
011 2304304
011 4798600

Technical Support for Online Shipping Tools
011 4798620

Hours of Operation
Customer Service Opening Hours
Monday – Sunday & Mercantile Holidays: 08:30 AM to 06:30 PM
DHL Office
DHL Office
DHL Keells (Pvt) Ltd.
148, Vauxhall Street
Colombo 02
Holidays
Holiday Hours
Holiday Hours
We're closed on these holidays.
Tamil Thai Pongal Day
Jan 15
Duruthu Full Moon Poya Day
Jan 25
Independence Day
Feb 4
Nawam Full Moon Poya Day
Feb 23
Medin Full Moon Poya Day
Mar 24
Sinhala & Tamil New Year Day
Apr 12 -13
Bak Full Moon Poya Day
Apr 23
May Day (International Workers' Day)
May 1
Vesak Full Moon Poya Day
May 23 - 24
Poson Full Moon Poya Day
Jun 21
Esala Full Moon Poya Da
Jul 20
Nikini Full Moon Poya Day
Aug 19
Milad-Un-Nabi (Holy Prophet’s Birthday)
Sep 16
Binara Full Moon Poya Day
Sep 17
Vap Full Moon Poya Day
Oct 17
Il Full Moon Poya Day
Nov 15
Unduvap Full Moon Poya Day
Dec 14
Christmas Day
Dec 25

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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