Help and Support

My VIP Care and Support Center

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How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Mark Foy, Country Manager
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Our Digital Assistant is available 24/7 to answer your questions.
Call Us
Customer Service

0800 800 020

+649 976 2976 (overseas)
Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options
Interactive Voice Response (IVR) Hotline for Shipment Tracking
0800 744 723
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year
Jan 1 - 2
Good Friday
Mar 29
Christmas Day
Dec 25
Boxing Day
Dec 26
Hours of Operation
Hours of Operation
Monday – Friday: 7am - 10pm
Saturday: 8am – 4pm
Sunday: 9am – 4pm

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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