Help and Support

My VIP Care and Support Center

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Complaint? Compliment?
Go straight to the top and tell Yati Abdullah, Country Manager
Call Us
Customer Service

8811 7000

Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

Customer Service
032 341 7400 (Visayas and Mindanao Region)
1800 1888 0345 (National Direct Dialing; PLDT/SMART subscribers only)
24 Hours, Monday to Sunday

Calls via mobile networks (Globe, SMART, TNT, and Sun Cellular) may incur charges.

Technical Support for Online Shipping Tools
8811 7234
Monday to Friday: 8:00 AM to 5:30 PM
Saturday: 9:00 AM to 1:00 PM
Sunday and Public Holidays: Closed

Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Chinese New Year
Feb 12
EDSA People Power Revolution Anniversary
Feb 25
Maundy Thursday
Apr 1
Good Friday
Apr 2
Black Saturday
Apr 3
Araw ng Kagitingan
Apr 9
Labor Day
May 1
Independence Day
Jun 12
Ninoy Aquino Day
Aug 21
National Heroes' Day
Aug 30
All Saints' Day
Nov 1
All Souls' Day
Nov 2
Bonifacio Day
Nov 30
Feast of the Immaculate Conception of Mary
Dec 8
Christmas Eve
Dec 24
Christmas Day
Dec 25
Rizal Day
Dec 30
Last Day of the Year
Dec 31
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Holidays
DHL Office
DHL Office
DHL Express (Philippines) Corporation
DHL House
2306 Chino Roces Avenue, Kayamanan C.,
Makati City 1231 Philippines
Manila: +63 2 811 7000

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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