Help and Support
My VIP Care and Support Center
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Email Us
How Can We Help?
Complaint? Compliment?
Go straight to the top and tell Nigel Lockett, Country Manager
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Call Us
Customer Service
88117000 (Manila)
032 341 7400 (Visayas and Mindanao)
Calls via mobile networks (SMART, Talk & Text, Globe and TNT) may incur charges
1800 1888 0345 - For PLDT/SMART Mobile/Landline subscribers (Toll-Free)
1800 8755 8000 - For GLOBE Mobile/Landline subscribers (Toll-Free)
Questions and support for shipment status, delivery and courier pickups.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
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Jan 1
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Chinese New Year
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Feb 12
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EDSA People Power Revolution Anniversary
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Feb 25
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Maundy Thursday
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Apr 14
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Good Friday
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Apr 15
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!
Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!