Help and Support

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Customer Service

8811 7000

032 341 7400 (Visayas and Mindanao)

Calls via mobile networks (SMART, Talk & Text, Globe and TNT) may incur charges
1800 1888 0345 - For PLDT/SMART Mobile/Landline subscribers (Toll-Free)
 
1800 8755 8000 - For GLOBE Mobile/Landline subscribers (Toll-Free)
Questions and support for shipment status, delivery and courier pickups.
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Technical Support for Online Shipping Tools

8811 7234
Monday to Friday: 8:00 AM to 5:30 PM
Saturday: 9:00 AM to 1:00 PM
Sunday and Public Holidays: Closed

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Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Chinese New Year
Feb 12
EDSA People Power Revolution Anniversary
Feb 25
Maundy Thursday
Apr 14
Good Friday
Apr 15
Black Saturday
Apr 16
Araw ng Kagitingan
Apr 9
Labor Day
May 1
Independence Day
Jun 12
Ninoy Aquino Day
Aug 21
National Heroes' Day
Aug 30
All Saints' Day
Nov 1
All Souls' Day
Nov 2
Bonifacio Day
Nov 30
Feast of the Immaculate Conception of Mary
Dec 8
Christmas Eve
Dec 24
Christmas Day
Dec 25
Rizal Day
Dec 30
Last Day of the Year
Dec 31
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Holidays
DHL Office
DHL Office
DHL Express (Philippines) Corporation
DHL House
2306 Chino Roces Avenue, Kayamanan C.,
Makati City 1231 Philippines
Manila: +63 2 811 7000

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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