Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardize services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Temporary Import Export
Have DHL arrange a temporary import or export
Per Shipment
SGD 100
Export Declaration
Exporting goods being subject to additional controls
Per Shipment
SGD 30
Bonded Transit
Shipping under customs bond
Per Shipment
SGD 70
Multiline Entry
Importing shipments containing multiple commodities
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Multiline Entry

SGD 8 per line from 6th

line onwards

Per Line
SGD 8
Clearance Authorization
Hold for clearance instruction
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Clearance Authorization
Business customers may request DHL to pro-actively intercept their inbound shipments and request a nominated contact person for further clearance instruction.  Requires contract agreement.
Per Shipment
SGD 50
Preferential Origin
Benefit from preferential duty
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Preferential Origin
At Shipper’s request, the preparation or provision of a Certificate of Origin or other similar forms by DHL to certify the goods in a particular export shipment have been produced, manufactured or processed in a particular country allowing preferential rates of duty to be claimed at destination. Common examples are EUR1, Form A, ATR1.
Per Shipment
SGD 7.50 (Third Country Billed)
Customs Process
Formal Clearance
Non-Routine and high value clearance
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Formal Clearance
Applies when goods are excluded from routine clearance procedures, due to value or weight exceeding the formal entry threshold set by destination Customs Authorities or due to other regulatory requirements such as tariff codes. Applies also to formal clearance performed by DHL contracted third party brokers in countries where DHL cannot provide such clearance services or operate as a licensed broker.
Per Shipment
SGD 15 (Export Accounts, Third Country Billed Only)
Bonded Storage
When the shipment cannot be released by customs
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Bonded Storage

Higher of SGD 20 per day

or SGD 1 per kg for

subsequent holding of a

shipment for more than 3

calendar days

Per Shipment
Per Day
After 3 Calendar Days
SGD 20 or SGD 1 per kilo, if higher
Clearance Data Modification
When clearance data requires corrections
Per Shipment
SGD 75
Permits and Licenses
We facilitate the license filing process.
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Permits and Licenses
To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. 
Per Shipment
SGD 34
Customs Support
Disbursement
Accelerate clearance with a disbursement agreement
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Disbursement

On contractual basis, DHL will accelerate the customs clearance process making prompt payment of duty and tax charges relating to a shipment, while the receiver defers payment until an agreed date.

Available only for business customers with a DHL duty account.

Per Shipment

5% of Duties & Taxes Paid with

minimum charge of

SGD 20

(Maximum SGD 100)

Advance Payment
DHL advancing import duties and taxes
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Advance Payment
DHL accelerates the customs clearance process by paying applicable duties, taxes and other regulatory charges in advance on behalf of importers with whom DHL has no disbursement agreement, typically private consumers. The charge is based on the credit advanced or guaranteed and is subject to a standard minimum.
Per Shipment
5% of Duties & Taxes Paid with minimum charge of SGD 20 (Maximum SGD 100)
Broker Notification
Designate your preferred Broker
Per Shipment
SGD 50
Release to Broker
Shipment cleared and delivered by your broker of choice
Per Shipment
SGD 60 (Third Country Billed)
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