DHL Express

Customs Services

DHL Express has extensive worldwide customs knowledge and experience. We know that a smooth and efficient customs clearance process helps your shipments arrive as quickly as possible. We provide standardize services that effectively support the customs clearance process.
Customs Services
Description
How We Charge
Cost
Customs Preparation
Export Declaration
Exporting goods being subject to additional controls
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Export Declaration
An export declaration is required for shipments exceeding a value threshold. May also apply for shipments containing controlled commodities or exceeding a specific weight threshold.
Per Shipment
SGD 30.00
Bonded Transit
Shipping under customs bond
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Bonded Transit
Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond.
Per Shipment
SGD 70.00
Multiline Entry
Importing shipments containing multiple commodities
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Multiline Entry
Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.
Per Line
SGD 8.00
Temporary Import Export
Have DHL arrange a temporary import or export
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Temporary Import Export
At Customer's request DHL facilitates the temporary import/export of goods by submitting required documents such as an ATA Carnet and adhering to required clearance procedures as specified by Customs.
Per Shipment
SGD 100.00
Preferential Origin
Benefit from preferential duty
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Preferential Origin
At shipper’s request, the preparation or provision of a Certificate of Origin/Proof of Preference or other similar forms by DHL to certify the goods in a particular export shipment have been produced, manufactured or processed in a particular country allowing preferential rates of duty to be claimed at destination and/or compliance with trade barriers. Common examples are EUR1, ATR.
Per Shipment
SGD 7.50
Customs Process
Non-Routine Entry
Goods excluded from standard clearance
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Non-Routine Entry
Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination customs authorities, or due to other regulatory requirements are excluded from routine clearance on a consolidated manifest and thus require clearance under an individual entry form.
Per Shipment
SGD 15.00
Bonded Storage
When the shipment cannot be released by customs
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Bonded Storage

Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork.

Charges take effect after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and tax payer.
Per Shipment
Per Day
After 3 Calendar Days
SGD 20.00 and SGD 1.00 per kg
Permits and Licenses
We facilitate the license filing process.
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Permits and Licenses
To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser CD players, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. 
Per Shipment
SGD 34.00
Customs Support
Duty Tax Importer
Accelerate clearance with a disbursement agreement
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Duty Tax Importer
DHL will accelerate the customs clearance process making prompt payment of duty and tax charges relating to a shipment, while the receiver defers payment until an agreed date.
 
Contractual agreement required.
Per Shipment

SGD 20.00 or 5% of fiscal charges, if higher

(Maximum SGD 100)
Duty Tax Receiver
The receiver can be billed for customs charges
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Duty Tax Receiver
This default service covers any import of a non-document shipment for which DHL has used its own credit line with customs to advance or guarantee the payment of duties, taxes or regulatory charges on behalf of importers and consumers with whom DHL has no contract.
Per Shipment

SGD 20.00 or 5% of fiscal charges, if higher

(Maximum SGD 100)
Broker Notification
Designate your preferred Broker
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Broker Notification

At the importer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed.

DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.
Per Shipment
SGD 50.00
Release to Broker
Shipment cleared and delivered by your broker of choice
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Release to Broker
At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.
Per Shipment
SGD 60.00
Post Clearance Modification
DHL can modify the value, commodity, country of manufacture, or terms of trade information after the import clearance process for goods, to correct or elaborate on what was submitted previously to Customs. Modifications are also necessary when import details such as the VAT number are incorrect on the declaration.
Per Shipment
SGD 75.00
More About Customs Services
More About Customs Services
  • DHL will prepay and charge back for government required certificate fees.
  • Shipments booked with Duty Tax Paid (DTP) service may be subject to additional clearance charges. Where applicable these will be billed to the DTP shipper. These charges may include but are not limited to:
    • Non-Routine Entry
    • Physical Intervention
    • Permits and Licenses
    • Bonded Storage
    • Multiline Entry
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