Help and Support

My VIP Care and Support Center

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Call Us
Customer Service

1800 285 8888

+65 6285 8888 (overseas)
Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

WhatsApp
+65 3129 2010
24 hours, Monday to Sunday

Technical Support for Online Shipping Tools
+65 6880 6700
Monday to Friday: 8:30 – 18:00

Holiday Hours
We’re closed on these holidays
New Year's Day
Jan 1
Chinese New Year
Feb 5 and 6
Good Friday
Apr 19
Labour Day
May 1
Vesak Day
May 29
Hari Raya Puasa
Jun 5
National Day
Aug 9
Hari Raya Haji
Aug 11
Deepavali
Oct 27
Christmas Day
Dec 25
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Hours of Operation
Hours of Operation
Monday – Friday: 8.00 am – 9.00 pm
Saturday: 8.00 am – 2.00 pm
Sunday:

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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