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What Can I Ship?

View guidelines and restrictions about the items you want to ship to and from various countries.

Packing with Care

Pack your shipments for the journey. Follow our packing advice and tips and your shipment recipients will thank you!

The Journey of a Package

Watch how your package travels with DHL and learn how we can help you with each step of the journey.

What Documents Do I Need?

Get information and advice about the documents needed to accompany your shipment.

The Customs Process

Find out how DHL Express fits into the wider picture of the customs clearance process.

Duties and Taxes

Get tips to understanding duties and taxes when transporting goods across international borders.

Customs Clearance

Understand how our optimized processes and your shipment details play a critical role in the speedy clearance process.

Importing Food to the US

Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US.

Understanding Incoterms® rules – standardized trade terms for international trading.

Customs Regulatory Updates

Stay up-to-date on important customs regulations.

Shipping Online

Courier Pickups

Tracking and Monitoring

Duties and Taxes

Return Shipments

Payment and Billing

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How Can We Help?

Customer Service

Same Day Enquiry

Complaint? Compliment?

Go straight to the top and tell Daniela Mišurová General Manager DHL Express Slovakia

Go Straight to the Top!

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Our Digital Assistant is available 24/7 to answer your questions.

Call Us

Customer Service

+421 2 48 204 700, 18 811

Questions and support for shipment status, delivery and courier pickups.

Technical support online shipping solutions

No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.

Holiday Hours

We're closed on these holidays.

Day of the Establishment of the Slovak Republic	Jan 1
The Three Magi	Jan 6
Good Friday	Apr 2
Easter Monday	Apr 5
International Workers' Day	May 1

Day of victory over fascism	May 8
St. Cyril and Methodius Day	Jul 5
Slovak National Uprising Anniversary	Aug 29
Day of the Constitution of the Slovak Republic	Sep 1
Day of Our Lady of the Seven Sorrows	Sep 15
All Saints’ Day	Nov 1
Christmas Eve	Dec 24
Christmas Day	Dec 25
St. Stephen's Day	Dec 26

Hours of Operation

Hours of Operation

Monday – Friday: 08:00 – 19:00

DHL Express (Slovakia), spol. s r.o.
Letisko M.R.Štefánika
820 01 Bratislava

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!