FAQs – Payment and Billing

We offer four convenient payment options for transport charges.
Online via DHL MyBill
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ACH/Wire
Use our Bank of America ABA Routing and Account: 121000358 / 1233386558; and please submit payment remit information to DHLACH.remit@dhl.com.

By Phone
1-800-722-0081 and select option #2
 
By Mail
DHL Express (U.S.A.), Inc.
16592 Collections Center Drive
Chicago, IL 60693
To process your payment, note on the check:
The remittance that can be found on the invoice
Or, your DHL Express account number and invoice number

To ensure that we continue to provide you with the industry’s highest-quality international services, DHL Express adjusts its prices annually – taking into consideration inflation and currency dynamics such as administrative costs related to regulatory and security measures. This helps us to continue providing best-in-class air express services to and from the more than 220 countries and territories that we serve.
Yes. The changes in rates will apply to all DHL Express U.S. international services.
The new standard rates will be effective as of January 1 of each year.

Yes, there are changes to some Optional Services and Surcharges, effective as of January 1 of each year.
View Optional Services
View Surcharges

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