FAQs – Payment and Billing
|What options do I have to pay my DHL invoice?|
We offer three convenient payment options for transport charges.
Online via DHL MyBill
Use our Bank of America ABA Routing and Account: 121000358 / 1233386558; and please submit payment remit information to DHLACH.email@example.com.
1-800-722-0081 and select option #2
DHL Express (U.S.A.), Inc.
16592 Collections Center Drive
Chicago, IL 60693
To process your payment, note on the check:
The remittance that can be found on the invoice
Or, your DHL Express account number and invoice number
|Do I need a DHL account to pay for shipments in MyDHL+?|
|Why is DHL changing my standard shipping rates?|
|Exactly how will the standard rates be affected?|
|Are all DHL services affected by the rate change?|
|When will the rate change take effect?|
|Will there be any new optional services or surcharges (OS&S) introduced for 2021?|
|Are there any other changes, such as to methodology or naming in 2021?|
Yes there is a change to the Single Clearance definition.
As of January 1, 2021 DHL will assess a service charge of $35.00 for shipments that require live entries and / or Antidumping / Countervailing clearance processing in addition to importer requests for a single formal entry if the shipment is qualified to be cleared informally on the manifest.
Under 19 CFR 128 Express Consignments regulations, non-restricted merchandise based on value and commodity can be cleared on a consolidated manifest for more cost- and time efficient processing. DHL will assess a service charge for the following clearance processing that require individual handling:
- When the importer requests a single formal entry if the shipment is qualified to be cleared informally on the manifest
- If U.S. Customs and Border Protection requires Live Entry
- If the commodity and country of origin require Antidumping/Countervailing Duties at time of import