What options do I have to pay my DHL invoice?

We offer four convenient payment options for transport charges.
Online via DHL MyBill
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ACH/Wire
Use our Bank of America ABA Routing and Account: 121000358 / 1233386558; and please submit payment remit information to DHLACH.remit@dhl.com.

By Phone
1-800-722-0081 and select option #2

By Mail
DHL Express (U.S.A.), Inc.
16592 Collections Center Drive
Chicago, IL 60693
To process your payment, note on the check:
The remittance that can be found on the invoice
Or, your DHL Express account number and invoice number

Do I need a DHL account to pay for shipments in MyDHL+?

No, all you need is a credit card.

Why is DHL changing my standard shipping rates?

To ensure that we can consistently provide you with the industry’s highest-quality international services, DHL Express adjusts its prices annually – taking into consideration inflation and currency dynamics, as well as the administrative costs related to regulatory and security measures. The adjustment also enables us to continually invest in our air and ground network and the latest technologies, ensuring resilient, sustainable, and world-class customer solutions to and from the more than 220 countries and territories that we serve.

Are all DHL services affected by the rate change?

Yes. The changes in rates will apply to all DHL Express U.S. services.

Exactly how will the standard rates be affected?

Shipping rates for all DHL Express U.S. international services will increase by an average of 5.9%.

When will the rate change take effect?

The new standard rates will be effective as of Monday, January 1, 2026.

Will there be any new optional services, surcharges, or Customs services (OS&S) introduced for 2026?

One new customs service charge will be introduced in 2026:

Customs Physical Intervention is a new customs service charge that includes the arrangement of a non-routine physical customs inspection of a shipment involving either a full or partial unload.
A charge of $20.00 per shipment will apply.

One new surcharge will be introduced in 2026:

Non-Conveyable Piece (Irregular) is a new surcharge that will apply to any shipment piece that meets one or more of the following criteria:
- Is not fully enclosed in an outer shipping container.
- Is packaged in materials other than corrugated cardboard, such as metal, wood, leather, hard or soft plastic, or expanded polystyrene foam.
- Is wrapped in shrink wrap or stretch wrap.
- Has a round or cylindrical shape, such as buckets, cans, drums, tires, or barrels.
- Includes wheels, handles, or straps.
- Has the potential to become entangled with or cause damage to other packages or the handling systems.
The surcharge does not apply to pieces already subject to the Overweight or Oversize Piece surcharge.
A charge of $30.00 per shipment will apply.

Are there any other changes, such as to methodology or naming in 2026?

Yes, there are two name changes.

Duty Tax Processing will be renamed Duty Tax Processing: Account Holders and Duty Tax Processing: Non-Account Holders.
Non-Conveyable Piece will be split into 2 separate billing charges.
- Non-Conveyable Piece (Weight)
- Non-Conveyable Piece (Irregular)

There is one change in how we will charge for Oversize Piece.

Oversize Piece will now apply also to the second longest side of the shipment.
A fixed surcharge in the amount of $30.00 is applied to every piece, including a pallet, if its longest side exceeds 40 inches or its second longest side exceeds 32 inches for shipments originating in the U.S. and U.S. Territories (100 cm longest side / 80 cm second longest side for shipments originating outside of the U.S. and U.S. Territories).

Where can I find the 2026 standard shipping rates or obtain a rate quote?

As of January 1, 2026, you can use our online Rate Quote and Transit Time or Create a Shipment to calculate the shipping rate and service charges.

Will Optional Services and Surcharges change? Where can I find details?

Yes, there are rate changes for some Optional services, Surcharges and Customs services, effective as of January 1, 2026.

Adult Signature will change from $8.65 per shipment to $10.00 per shipment.
Address Correction will change from $22.50 per shipment to $25.50 per shipment.
Change of Billing will change from $24.00 per invoice to $25.50 per shipment.
Consumer Goods will change from $26.00 per shipment to $27.50 per shipment.
Dangerous Goods will change from $155.00 per shipment to $165.00 per shipment.
Direct Signature will change from $7.15 per shipment to $7.60 per shipment.
Dry Ice will change from $8.00 per shipment to $8.50 per shipment.
Duty Tax Processing: Account Holders will change from $17.00 minimum / 2% per shipment to $17.50 minimum / 2% per shipment.
Duty Tax Processing: Non-Account Holders will change from $17.00 minimum / 2% per shipment to $17.50 minimum / 2% per shipment.
Non-Stackable Pallet will change from $335.00 per piece to $355.00 per piece.
Residential Address will change from $6.55 per shipment to $6.95 per shipment.
Shipment Value Protection will change from $1.50 per $100.00 of coverage ($10.50 minimum) to $1.65 per $100.00 of coverage ($11.55 minimum).

You can review the full list of Optional Services and Surcharges offered in the DHL Express Service and Rate Guide 2026

Will DHL shipping systems be updated to reflect the rate change?

The new standard rates will be effective as of January 1 of each year.

FAQs – Payment and Billing