Help and Support

My VIP Care and Support Center

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How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Mahmoud Haj Hussein, DHL Express UAE Country Manager
Call Us
Customer Service

600 567 567

00971 600 567 567 (International)
Questions and support for shipment status, delivery and courier pickups.
Working Hours:
Monday - Friday: 08:00am - 20:00pm
Saturday: 08:00am - 18:00pm
Sunday: Closed
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
Prophet Muhammad's PBUH Birthday
Oct 29
Commemoration Day
Dec 1
National Day
Dec 2
National Day Holiday
Dec 3
New Year's Day
Jan 1
Eid al-Fitr
May 13
Eid al-Fitr Holiday
May 14 - 15
Arafat Day
Jul 19
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Hours of Operation
Hours of Operation
Sunday – Thursday:

8:00am - 8:00pm

Friday - Sunday:
8:00am - 6:00pm

DHL Office
DHL Office
DHL Express UAE Country Office and ground Operations Facility
Meydan Road
Nad Al Sheba1
P.O Box 6252
United Arab Emirates

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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