Help and Support

My VIP Care and Support Center

My VIP Care and Support Center

Call Us
Customer Service

1 800 888 388 (Toll free) 

+603 7964 2800 (overseas)
Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options

Technical Support for Online Shipping Tools
+603 2241 8111
Monday to Friday: 8:30 - 17:30

DHL eCommerce Malaysia inquiries

Holiday Hours
We’re closed on these holidays
Labour Day
May 1
Wesak Day
May 19
Hari Raya Aidilfitri - 1st Day
Jun 5
Hari Raya Aidilfitri - 2nd Day
Jun 6
Hari Raya Haji
Aug 11
National Day
Aug 31
Awal Muharram
Sep 1
Bday Spd Ydp Agong
Sep 9
Malaysia Day
Sep 16
Maulidur Rasul
Nov 9
Christmas Day
Dec 25
Good Friday-Sabah &Sarawak only
Apr 10
Awal Ramadan-Johor, Kedah, Melaka only
Apr 24
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Hours of Operation
Hours of Operation
Monday – Friday: 8:30 – 17:30
Saturday: 8:30 – 13:00
Sunday: Closed

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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