Help and Support

My VIP Care and Support Center

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Our Digital Assistant is available 24/7 to answer your questions.
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Customer Service

1 800 888 388 (Toll free) 

+603 7964 2800 (overseas)
Questions and support for shipment status, delivery and courier pickups.
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More Call Options

Technical Support for Online Shipping Tools
+603 2241 8111
Monday to Friday: 8:30 - 17:30

DHL eCommerce Malaysia inquiries

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Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1-2
Chinese New Year
Jan 22-24
Federal Territory Day
Feb 1
Thaipusam
Feb 5-6
Nuzul Al-Quran
Apr 8
Hari Raya Aidilfitri
Apr 22-24
Labour Day
May 1
Wesak Day
May 4
Birthday of SPB YDP Agong
Jun 5
Hari Raya Haji
Jun 29
Awal Muharam
Jul 19
National Day
Aug 31
Malaysia Day
Sep 16

The Prophet Muhammad's Birthday

Sep 28
Deepavali
Nov 12-13
Christmas
Dec 25
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Holidays
Hours of Operation
Hours of Operation
Monday – Friday: 8:30 – 17:30
Saturday: 8:30 – 13:00
Sunday: Closed

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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