Surcharges

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.

Exceptional Activity

Fuel Surcharge

Surcharge	Description	How We Charge	Cost

Dangerous Goods
Full Dangerous Goods	Shipping Dangerous Goods Show More Show Less Full Dangerous Goods A surcharge is applied per shipment when the transportation of shipments involves handling substances and commodities classified as fully regulated in accordance with the IATA Dangerous Goods Regulations. Contractual agreement required.	Per Piece	MYR 395
Excepted Quantities	Shipping Dangerous Goods in Excepted Quantities Show More Show Less Excepted Quantities This fixed surcharge is applied when the handling and transportation of shipments involves substances and commodities that are in Excepted Quantities in compliance with IATA Dangerous Goods Regulations. Contractual agreement required.	Per Piece	MYR 25
Dry Ice UN1845	When cool is not cold enough Show More Show Less Dry Ice UN1845 A surcharge is applied when the transportation of shipments involves handling Dry Ice UN1845 as a freezing agent for non-dangerous goods such as diagnostic specimens. Contractual agreement required.	Per Piece	MYR 50
Consumer Goods	Packages containing perfumes and prescription medicine intended for retail. Show More Show Less Consumer Goods A surcharge is applied for shipments containing consumer goods such as perfumes, aftershaves, aerosols, nail varnish and prescription medicines as covered by the IATA ID8000 section and packed in a form intended for retail sale and shipped to private individuals (B2C). Contractual agreement required.	Per Piece	€20.00
ADR Load Exemption	Shipping Dangerous Goods in packages by road. Show More Show Less ADR Load Exemption A charge applies when the total quantity of dangerous goods carried in packages by a road-based 'transport unit' e.g. a van, lorry, or trailer exceed the limits set by ADR and defined for transport under Limited Quantity regulations. Contractual agreement required.	Per Shipment	€80.00
Limited Quantities	Shipping Dangerous Goods by road. Show More Show Less Limited Quantities A surcharge is applied per shipment when the ground handling and transportation of shipments involves substances and commodities that are in Limited Quantities. In compliance with ADR regulations and which are restricted from air transportation. Such dangerous goods are restricted to no more than 30kg per piece and are accepted from approved Shippers only. Contractual agreement required.	Per Shipment	€20.00
Lithium Batteries (with Equipment) - Lithium Ion PI966, Section II, Lithium Metal PI969, Section II	Shipping lithium batteries with equipment Show More Show Less Lithium Batteries (Loose) - Lithium Ion PI965, Section II, Lithium Metal PI968, Section II Lithium Ion PI 966, Section II A service charge will be assessed on Lithium Ion batteries with equipment. Packaging must be compliant with the appropriate IATA Packing Instruction 966, Section II and are accepted from approved shippers only. Lithium Metal PI969, Section II A service charge will be assessed on Lithium Metal batteries with equipment. Packaging must be compliant with the appropriate IATA Packing Instruction 969, Section II and are accepted from approved shippers only.	Per Piece	MYR 25.00
Lithium Batteries (in Equipment) - Lithium Ion PI967, Section II, Lithium Metal PI970, Section II	Shipping lithium batteries in equipment Show More Show Less Lithium Batteries (with Equipment) - Lithium Ion PI966, Section II, Lithium Metal PI969, Section II Lithium Ion PI967, Section II Shipments containing Lithium Ion batteries in equipment are accepted only in compliance with the approriate IATA Packing Instruction 967, Section II. Lithium Metal PI970, Section II Shipments containing Lithium Metal batteries in equipment are accepted only in compliance with the approriate IATA Packing Instruction 970, Section II. DHL reserves the right to reject shipments known or suspected to contain defective or damaged batteries.	Per Shipment	No Charge
Biological Substances	Shipping biological substances Show More Show Less Biological Substances Shipments containing Biological Substances Category B (UN3373) or genetically modified organisms as per UN3245 are only accepted in combination with DHL Medical Express. Contractual agreement required.	Per Shipment	No Charge

Shipping Lithium Batteries

Remote Area Services
Remote Area Delivery	When shipping to a remote area Show More Show Less Remote Area Delivery This surcharge applies when a shipment is delivered to a location that is distant or difficult to serve. Applies to domestic and international shipments.	Per Shipment	International: MYR 96.00 or MYR 2.20 per kg, if higher Domestic: MYR 30.00 or MYR 0.70 per kg, if higher
Remote Area Pickup	Importing shipments from remote pickup locations Show More Show Less Remote Area Pickup This surcharge applies when an import shipment is collected from a location that is distant or difficult to serve. Applies to domestic and international shipments.	Per Shipment	MYR 96.00 or MYR 2.20 per kg, if higher

Check for Remote Locations

Security Services
Elevated Risk	Countries where DHL operates at elevated risk. Show More Show Less Elevated Risk A surcharge is applied when shipping to or importing from a destination country, DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism. Countries affected (subject to change): Afghanistan, Iraq, Libya, Somalia, Mali, Niger, Sudan, Syria, Ukraine and Yemen	Per Shipment	MYR 96.00
Restricted Destination	Shipping in compliance with trade restrictions Show More Show Less Restricted Destination A surcharge applies when shipping to or importing from a destination country that is subject to specific trade restrictions imposed by the UN Security Council. Countries affected (subject to change): Central African Republic, Democratic Republic of the Congo, Iran, Iraq, North Korea, Libya, Somalia, Syria and Yemen	Per Shipment	MYR 145.00

Data Correction
Address Correction	Our priority is to get your shipment in the right hands. Show More Show Less Address Correction A fixed surcharge is applied per shipment when the destination address provided by the Shipper is incomplete, outdated or incorrect and DHL is subsequently unable to deliver the shipment. DHL searches and determines the correct address to complete the delivery. Applies to domestic and international shipments.	Per Shipment	International: MYR 50.00 Domestic: MYR 25.00
Data Entry	The benefit of centralized data is on-time deliveries. Show More Show Less Data Entry A surcharge applies for each shipment consigned with non-electronic, paper based manual house waybills. Electronic shipping documentation incurs no additional charges.	Per Shipment	MYR 25.00

Additional Handling
Overweight Piece	Shipment pieces exceeding 70 kg Show More Show Less Overweight Piece A fixed surcharge is applied to every piece, including a pallet that exceeds a scale or volumetric weight of 70kg. Applies to domestic and international shipments.	Per Piece	International: MYR 410.00 Domestic: MYR 200.00
Oversize Piece	Large pieces exceeding 120 cm Show More Show Less Oversize Piece A fixed surcharge applies to every piece, including a pallet, with a single dimension in excess of 120 cm. Does not apply to pieces already subject to Overweight Piece surcharge Applies to domestic and international shipments.	Per Piece	International: MYR 225.00 Domestic: MYR 115.00
Non-Stackable Pallet	When shipping non-stackable pallets Show More Show Less Non-Stackable Pallet This fixed surcharge is applied to every pallet within a shipment that cannot be stacked, either on request by the shipper, or because of its shape, content or packaging material. Applies to domestic and international shipments.	Per Pallet	International: MYR 1,150.00 Domestic: MYR 575.00

Temporary Surcharges
Emergency Situation	Service continuation in emergency situations Show More Show Less Emergency Situation A temporary surcharge, which allows us to cover operating cost increases due to an emergency situation out of DHL’s control. Change in market dynamics and air capacity availability is reflected through regular price adjustments.	View More	View More
Peak Season	Applies to shipments during a Peak Period. Show More Show Less Peak Season A Peak Period is to be determined by DHL at its own discretion, but may include a time of high demand for shipping services or a period with high operational cost. Peak Season Surcharge details to be provided and are subject to change upon 30 days prior notice.	To Be Determined	To Be Determined

More About Surcharges

Prices are exclusive of Service Tax
Service Tax is applicable to Domestic shipment weighing 0.5 to 30kg

Changes in fuel prices result in fluctuating costs for the transport industry, necessitating a variable fuel surcharge which may rise, fall or be removed, in line with movements in fuel prices.

Domestic and International Time Definite services

Month	Surcharges
June 2023	25.75%
May 2023	28.25%
April 2023	29.25%

More About Fuel Surcharge

Show Less

The fuel surcharge for International Time Definite and Day Definite services will be based on the monthly average spot prices for US Gulf Coast (USGC) kerosene-type jet fuel, as reported by the U.S. Department of Energy.

There will be a two month lag in the application of the index. For example, the monthly average price for fuel in January is used to determine the applicable surcharge for March. This is due to the release dates of the spot pricing data.

The fuel surcharge applies to transportation charges on all services and to the following surcharges (where applicable):

Saturday Delivery
Saturday Pickup
Elevated Risk
Emergency Situation
Remote Area Delivery
Remote Area Pickup
Dedicated Pickup
Dedicated Delivery
Residential Address
Overweight Piece
Oversize Piece
Non-Stackable Pallet

DHL Express reserves the right to change the fuel surcharge index and table with or without notice. Both the amount and duration of the surcharge will be determined at DHL's sole discretion.

DHL Jet Fuel Index

Show Less

At least	But Less Than	Surcharge
$0.00	$0.28	7.00%
$0.28	$0.31	7.50%
$0.31	$0.34	7.75%
$0.34	$0.37	8.00%
$0.37	$0.40	8.25%
$0.40	$0.43	8.50%
$0.43	$0.46	8.75%
$0.46	$0.49	9.00%
$0.49	$0.52	9.25%
$0.52	$0.55	9.50%
$0.55	$0.58	9.75%
$0.58	$0.61	10.00%
$0.61	$0.64	10.25%
$0.64	$0.67	10.50%
$0.67	$0.70	10.75%
$0.70	$0.73	11.00%
$0.73	$0.76	11.25%
$0.76	$0.79	11.50%
$0.79	$0.82	11.75%
$0.82	$0.85	12.00%
$0.85	$0.88	12.25%
$0.88	$0.91	12.50%
$0.91	$0.94	12.75%
$0.94	$0.97	13.00%
$0.97	$1.00	13.25%
$1.00	$1.03	13.50%
$1.03	$1.06	13.75%
$1.06	$1.09	14.00%
$1.09	$1.12	14.25%
$1.12	$1.15	14.50%
$1.15	$1.18	14.75%
$1.18	$1.21	15.00%
$1.21	$1.24	15.25%
$1.24	$1.27	15.50%
$1.27	$1.30	15.75%
$1.30	$1.33	16.00%
$1.33	$1.36	16.25%
$1.36	$1.39	16.50%
$1.39	$1.42	16.75%
$1.42	$1.45	17.00%
$1.45	$1.48	17.25%
$1.48	$1.51	17.50%
$1.51	$1.54	17.75%
$1.54	$1.57	18.00%
$1.57	$1.60	18.25%
$1.60	$1.63	18.50%
$1.63	$1.66	18.75%
$1.66	$1.69	19.00%
$1.69	$1.72	19.25%
$1.72	$1.75	19.50%
$1.75	$1.78	19.75%
$1.78	$1.81	20.00%
$1.81	$1.84	20.25%
$1.84	$1.87	20.50%
$1.87	$1.90	20.75%
$1.90	$1.93	21.00%
$1.93	$1.96	21.25%
$1.96	$1.99	21.50%
$1.99	$2.02	21.75%
$2.02	$2.05	22.00%
$2.05	$2.08	23.25%
$2.08	$2.11	23.50%
$2.11	$2.14	23.75%
$2.14	$2.17	24.00%
$2.17	$2.20	24.25%
$2.20	$2.23	24.50%
$2.23	$2.26	24.75%
$2.26	$2.29	25.00%
$2.29	$2.32	25.25%
$2.32	$2.35	25.50%
$2.35	$2.38	25.75%
$2.38	$2.41	26.00%
$2.41	$2.44	26.25%
$2.44	$2.47	26.50%
$2.47	$2.50	26.75%
$2.50	$2.53	27.00%
$2.53	$2.56	27.25%
$2.56	$2.59	27.50%
$2.59	$2.62	27.75%
$2.62	$2.65	28.00%
$2.65	$2.68	28.25%
$2.68	$2.71	28.50%
$2.71	$2.74	28.75%
$2.74	$2.77	29.00%
$2.77	$2.80	29.25%
$2.80	$2.83	29.50%
$2.83	$2.86	29.75%
$2.86	$2.89	30.00%
$2.89	$2.92	30.25%
$2.92	$2.95	30.50%
$2.95	$2.98	30.75%
$2.98	$3.01	31.00%
$3.01	$3.04	31.25%
$3.04	$3.07	31.50%
$3.07	$3.10	31.75%
$3.10	$3.13	32.00%
$3.13	$3.16	32.25%
$3.16	$3.19	32.50%
$3.19	$3.22	32.75%
$3.22	$3.25	33.00%
$3.25	$3.28	33.25%
$3.28	$3.31	33.50%
$3.31	$3.34	33.75%
$3.34	$3.37	34.00%
$3.37	$3.40	34.25%
$3.40	$3.43	34.50%
$3.43	$3.46	34.75%
$3.46	$3.49	35.00%
$3.49	$3.52	35.25%
$3.52	$3.55	35.50%
$3.55	$3.58	35.75%
$3.58	$3.61	36.00%
$3.61	$3.64	36.25%
$3.64	$3.67	36.50%
$3.67	$3.70	36.75%
$3.70	$3.73	37.00%
$3.73	$3.76	37.25%
$3.76	$3.79	37.50%
$3.79	$3.82	37.75%
$3.82	$3.85	38.00%
$3.85	$3.88	38.25%
$3.88	$3.91	38.50%
$3.91	$3.94	38.75%
$3.94	$3.97	39.00%
$3.97	$4.00	39.25%
$4.00	$4.03	38.50%
$4.03	$4.06	38.75%
$4.06	$4.09	39.00%
$4.09	$4.12	39.25%
$4.12	$4.15	39.50%
$4.15	$4.18	39.75%
$4.18	$4.21	40.00%
$4.21	$4.24	40.25%
$4.24	$4.27	40.50%
$4.27	$4.30	40.75%
$4.30	$4.33	41.00%
$4.33	$4.36	41.25%
$4.36	$4.39	41.50%
$4.39	$4.42	41.75%
$4.42	$4.45	42.00%
$4.45	$4.48	42.25%
$4.48	$4.51	42.50%
$4.51	$4.54	42.75%
$4.54	$4.57	43.00%
$4.57	$4.60	43.25%
$4.60	$4.63	43.50%
$4.63	$4.66	43.75%
$4.66	$4.69	44.00%
$4.69	$4.72	44.25%
$4.72	$4.75	44.50%
$4.75	$4.78	44.75%
$4.78	$4.81	45.00%
$4.81	$4.84	45.25%
$4.84	$4.87	45.50%
$4.87	$4.90	45.75%
$4.90	$4.93	46.00%
$4.93	$4.96	46.25%
$4.96	$4.99	46.50%
$4.99	$5.02	46.75%

Delivery Services

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Optional Services

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