Help and Support

My VIP Care and Support Center

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How Can We Help?

Complaint? Compliment?
Go straight to the top and tell Chris Ong, Managing Director, Singapore
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Our Digital Assistant is available 24/7 to answer your questions.
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Call Us
Customer Service

1800 285 8888

+65 6285 8888 (Outside of Singapore)
Questions and support for shipment status, delivery and courier pickups.
More Call Options
More Call Options
Technical Support for Online Shipping Tools
+65 6389 7600
Monday to Friday: 8:30 – 18:00
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Chinese New Year
Feb 1 and 2
Good Friday
Apr 15
Labour Day
May 1
Hari Raya Puasa
May 3
Vesak Day
May 15
Hari Raya Haji
Jul 10
National Day
Aug 9
Oct 24
Christmas Day
Dec 25
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Hours of Operation
Hours of Operation
Monday – Friday: 8.00 am – 9.00 pm
Saturday: 8.00 am – 2.00 pm
Sunday: Closed

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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