Help and Support

My VIP Care and Support Center

Whatsapp
  Chat with Us on WhatsApp

  Learn more about WhatsApp

Chat With Us
Our Digital Assistant is available 24/7 to answer your questions.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Carnival
Feb 15-16
Maundy Thursday
Apr 1
Good Friday
Apr 2
Declaration of Independence
Apr 19
Labor day
May 1
Battle of Carabobo
Jun 24
Independence Day
Jul 5
Simon Bolivar´s Day
Jul 24
Indigenous Resistance Day
Oct 12
Christmas eve
Dec 24
Christmas
Dec 25
New Year's eve
Dec 31
Show More
Show Less
Holidays
Hours of Operation
Hours of Operation
Monday – Friday: 8:00 - 5:00
Saturday: Closed
Sunday: Closed
DHL Office
DHL Office
DHL Fletes Aereos, C.A.
Av. Chicago con Calle Milan
Edificio DHL
La California Sur
Caracas 1060
RIF: J-00143809-2
C.P: 10-04

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Back to Top