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What Can I Ship?

View guidelines and restrictions about the items you want to ship to and from various countries.

Packing with Care

Pack your shipments for the journey. Follow our packing advice and tips and your shipment recipients will thank you!

The Journey of a Package

Watch how your package travels with DHL and learn how we can help you with each step of the journey.

What Documents Do I Need?

Get information and advice about the documents needed to accompany your shipment.

MyDHL+ Guides and Tips

Helpful guides and tips for using MyDHL+

The Customs Process

Find out how DHL Express fits into the wider picture of the customs clearance process.

Duties and Taxes

Get tips to understanding duties and taxes when transporting goods across international borders.

Customs Clearance

Understand how our optimised processes and your shipment details play a critical role in the speedy clearance process.

Importing Food to the US

Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US.

Understanding Incoterms® rules – standardised trade terms for international trading.

Customs Regulatory Updates

Stay up to date on important customs regulations.

Shipping Online

Courier Pickups

Tracking and Monitoring

Duties and Taxes

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Technical support online shipping solutions

No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.

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Hours of Operation

Customer Service Opening Hours

Monday – Friday: 07:30 – 20:00

Saturday: 08:00 – 14:00

Sunday: Closed

Holiday Schedule

Holiday Schedule

We're closed on these holidays.

New Year's Day (substitute day)	Jan 2
Good Friday	Apr 7
Easter Monday	Apr 10
Early May bank holiday	May 1
Coronation of King Charles III bank holiday	May 8
Spring bank holiday	May 29
Summer bank holiday	Aug 28
Christmas Day	Dec 25
Boxing Day	Dec 26

DHL Head Office

DHL Head Office

Southern Hub
Unit 1, Horton Road
Colnbrook
Berkshire
SL3 0BB

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No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!