Fraudulent SMS Alert
DHL has been alerted of the unauthorized use of its business name in SMS messages asking receivers to download an application with the extension '.apk'. We encourage you to let us know at your earliest convenience by sending a screenshot of the suspicious SMS to firstname.lastname@example.org, include the suspicious phone number in the message. After reporting the fraudulent message, please delete it and under no circumstance should you download the application.
View more information on fraud awareness https://www.dhl.com/tz-en/home/footer/fraud-awareness.html
Continued Suspension of Military Item Shipments
Until further notice, DHL Express will not accept shipments of military items subject to national export (or extra-territorial re-export) controls. Customers will be notified as soon as the suspension is lifted.
This suspension does not include domestic shipments or shipments of licensed dual-use items.
If you are uncertain whether your shipment contains military items subject to national export controls, please contact your national licensing authority.
Emergency Situation Surcharge Adjustment – Effective July 1, 2020
Given the significant impacts of COVID-19 on the global aviation industry and in order to help us maintain reliable and high quality delivery services for you and your customers, DHL Express introduced a temporary Emergency Situation Surcharge in early April.
Since the onset of this global pandemic, DHL teams have been working around the clock, adapting and adjusting the operations of our global network to align with new developments, regulatory requirements and constant changes in capacity and demand.
ADJUSTMENT OF THE EMERGENCY SITUATION SURCHARGE
As market conditions continue to evolve with the ongoing COVID-19 situation, the Emergency Situation Surcharge will be adjusted downwards effective July 1, 2020.
This adjustment reflects changes in market dynamics and air capacity availability. Given expected reductions to our additional costs out of China and Hong Kong, we will make a downward adjustment for the following origin/destination combinations:
- China to Europe/Americas/Rest of World: from TZS 4,698 p/kg to TZS 2,349 p/kg
- China/Hong Kong to Australia/New Zealand: from TZS 4,698 p/kg to TZS 4,307 p/kg
Below, you will find the details of the adjusted Emergency Situation Surcharge per origin and destination combination.
Charge in USD per KG
DHL Express Emergency Situation Surcharge as of July 1st, 2020
|Rest of Asia**||Europe||Americas||Rest of World|
|China||2349 TZS||4307 TZS||2349 TZS||2349 TZS||2349 TZS||2349 TZS|
|Hong Kong*||2349 TZS||4307 TZS||2349 TZS||2349 TZS||2349 TZS||2349 TZS|
|Rest of Asia**||2349 TZS||4307 TZS||2349 TZS||522 TZS||522 TZS||522 TZS|
|Europe||522 TZS||522 TZS||522 TZS||522 TZS||522 TZS||522 TZS|
|Americas||522 TZS||522 TZS||522 TZS||522 TZS||522 TZS||522 TZS|
|Rest of World||522 TZS||522 TZS||522 TZS||522 TZS||522 TZS||522 TZS|
* Hong Kong and Macau
** Rest of Asia (Asia excluding China and Hong Kong) = Bangladesh, Brunei, Bhutan, Cook Islands, Fiji, Indonesia, India, Japan, Cambodia, Kiribati, South Korea, Laos, Sri Lanka, Myanmar, Maldives, Malaysia, Mongolia, New Caledonia, Nepal, Nauru, Niue, North Korea, Tahiti, Papua New Guinea, Philippines, Pakistan, Solomon Islands, Singapore, Thailand, Timor Leste, Tonga, Tuvalu, Taiwan, Vietnam, Vanuatu, Samoa. Australia, and New Zealand as origin only.
***All shipments from Australia/New Zealand/Papua New Guinea to Australia/New Zealand/Papua New Guinea will be charged TZS 522/kg regardless of billing location.
For your reference, below you will find the current Emergency Situation Surcharge, as applied since May 24th, 2020. Below, you will find the details for the adjusted surcharge per origin and destination combination (charge in TZS per KG):
For your reference, below you will find the current Emergency Situation Surcharge, as applied since May 24th, 2020.
Below, you will find the details for the adjusted surcharge per origin and destination combination (charge in TZS per KG):
|Billing Method||Chargeable Weight||Charge Amount|
|Emergency Situation Surcharge||Fixed Charge
|Up to 2.5 kg||No charge|
|2.51 - 30 kg||TZS 6500|
|30.1 - 70 kg||TZS 39200|
|70.1 - 300 kg||TZS 130500|
|>300.1 kg||TZS 522000|
Please note that the Emergency Situation Surcharge is a temporary charge, which allows us to cover part of the operating cost increases and the necessary air network adjustments. We will continue to evaluate and adjust the ESS as market conditions evolve for the duration of this emergency situation.
If you have any questions, please reach out to your local DHL representative.