Help and Support
My VIP Care and Support Center
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Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
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New Year's Day
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Jan 1
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Carnival
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Feb 15-16
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Good Friday
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Apr 2
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Labor Day
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Apr 30
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Pichincha Battle
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May 24
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!