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Our Digital Assistant is available 24/7 to answer your questions.
Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Carnival
Feb 15-16
Good Friday
Apr 2
Labor Day
Apr 30
Pichincha Battle
May 24
Independence Day
Aug 9
Guayaquil Independence Day
Oct 8
All Saints Day
Nov 1
Cuenca Independence
Nov 2
Christmas Eve
Dec 24
Christmas Day
Dec 24
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Holidays
Hours of Operation
Hours of Operation
Monday – Friday: 08:30-18:30
Saturday: Closed
Sunday: Closed
DHL Office
DHL Office
DHL Express Ecuador
Eloy Alfaro 113A y Pasaje De los Juncos

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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