重要信息和DHL Express 運送服務警示

燃料附加費指數更新

此指數為DHL Express燃料附加費，將於 8月 1, 2025 生效。請瀏覽燃料附加費網頁了解更多。

DHL Express Reinstates Service in Canada

DHL Express is pleased to announce that it has restored all services in Canada, reinstating all operations effective June 30.

The resumption of operations follows a successful agreement reached between DHL Express Canada and the Unifor trade union, which represents a significant proportion of our workforce in Canada, after nearly a year of negotiations. This 4-year agreement will remain in effect until July 1, 2029.

For information regarding delayed shipments due to the service suspension, please contact customer service.

暫停運輸受管制的軍事物品

DHL Express 無法承運受管制軍事用品的國際運輸。

此次暫停不包括受管制軍事用品的國內運輸或不受管制的兩用物品之國際運輸。

若您不確定您的貨件是否為受出口管制的軍事用品，請聯繫您所在國家的認證機構（和/或軍事用品原產地及目的地國家的認證機構）進行確認。

International Services to Israel

DHL Express resuming all international service to Israel effective Monday 30th. Shipments exported to or imported from Israel will be subject to Elevated Risk surcharges until further notice.

Service Update: Resumption of DHL Express Deliveries to/from Israel

We are pleased to inform our customers that DHL Express has resumed delivery services to and from Israel as of today, following the reopening of the country’s airspace to air traffic. Full operations will be reinstated by 30 June.

Please note that, due to the elevated risk associated with shipments to and from Israel, elevated risk surcharges may apply. For further details regarding these surcharges and other relevant information, please contact our customer service.

At DHL Express, the safety of our personnel and the security of your shipments are our highest priorities. We appreciate your understanding and support as we navigate this situation.

Important updates regarding DHL Express shipments to the United States with a customs value exceeding USD 800: Transit Time delays & withdrawal of temporary suspension of business-to-consumer (B2C) shipments

As of April 28th, 2025, DHL Express has withdrawn the temporary suspension of business-to-consumer (B2C) shipments to the United States with a customs value exceeding USD 800.
This decision follows constructive dialogue between DHL and the U.S. government, who demonstrated a strong willingness to understand our operational and technical challenges, and who agreed that it was imperative to act quickly in the interest of U.S. consumers.
Starting April 28th, 2025, the value thresholds for shipments being sent to the U.S. have been adjusted. Shipments valued between USD 800 and 2,500 can once again be cleared using the expedited informal entry process. This positive development will enable us to resume normal operations.
Your shipments to the U.S. may still experience transit delays as we navigate the reintroduction of the service and while we clear the current backlog as soon as possible.
Shipments – both B2B & B2C - with declarable customs value below USD 800 remain unaffected by these changes.