Help and Support

My VIP Care and Support Center

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Complaint? Compliment?
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Customer Service


Questions and support for shipment status, delivery and courier pickups.
Holiday Hours
We're closed on these holidays.
New Year's Day
Jan 1
Zanzibar Revolution Day
Jan 12
Good Friday
Apr 2
Easter Sunday
Apr 4
Easter Monday
Apr 5
Karume Day
Apr 7
Union Day
Apr 26
Worker's Day
May 1
Mothers' Day
May 9
Saba Saba
Jul 7
Farmers' Day
Aug 8
Mwalimu Nyerere Day
Oct 14
Oct 19
Independence Day
Dec 9
Christmas Eve
Dec 24
Dec 25
Boxing Day
Dec 26
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Hours of Operation
Hours of Operation
Monday – Friday: 08:00-17:00
Saturday: 09:00-13:00
Sunday: Sunday
DHL Office
DHL Office
DHL Tanzania LTD
Plot #: 34, Block B, Coca Cola Road,
Postal Code: 14112, Mikocheni - Kinondoni
P.O. Box 3405
Dar Es Salaam
+255 (0) 22 219 4901

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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