Važne informacije

DHL Express is pleased to announce that it has restored all services in Canada, reinstating all operations effective June 30.

The resumption of operations follows a successful agreement reached between DHL Express Canada and the Unifor trade union, which represents a significant proportion of our workforce in Canada, after nearly a year of negotiations. This 4-year agreement will remain in effect until July 1, 2029.

For information regarding delayed shipments due to the service suspension, please contact customer service.

We are pleased to inform our customers that DHL Express has resumed delivery services to and from Israel as of today, following the reopening of the country’s airspace to air traffic. Full operations will be reinstated by 30 June.

Please note that, due to the elevated risk associated with shipments to and from Israel, elevated risk surcharges may apply. For further details regarding these surcharges and other relevant information, please contact our customer service.

At DHL Express, the safety of our personnel and the security of your shipments are our highest priorities. We appreciate your understanding and support as we navigate this situation.

DHL Express ne prihvata međunarodne pošiljke kontrolisanih vojnih proizvoda koji podležu kontroli izvoza.

Ovo obustavljanje ne uključuje domaće pošiljke kontrolisanih vojnih proizvoda ili međunarodne pošiljke licenciranih proizvoda dvostruke namene.

Ako niste sigurni da li vaša pošiljka sadrži vojne predmete koji podležu kontroli izvoza, obratite se svom nacionalnom organu za izdavanje dozvola (i/ili organu za izdavanje dozvola u zemlji porekla i odredišta vojnih artikala) da biste proverili.

DHL je ​​upozoren na neovlašćenu upotrebu svog poslovnog imena u SMS porukama ili eMail-ovima u kojima se od primalaca traži da preuzmu aplikaciju ili pristupe link-u. Preporučujemo vam da nas obavestite što je pre moguće tako što ćete poslati snimak ekrana sumnjivog SMS-a sa brojem telefona ili proslediti sumnjivi eMail na phishing-dpdhl@dhl.com. Nakon što prijavite lažnu poruku, molimo je da je izbrišete i ni pod kojim okolnostima ne preuzimate aplikaciju ili kliknete na link.

Pogledajte više informacija o prevarama